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Steve Landers Kia - Service Center

Little Rock, AR

4.0
321 Reviews

321 Reviews of Steve Landers Kia - Service Center

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August 13, 2024

They helped me and solve my issue . They are polite and nice. Specially front office employees are amazing. More

by kagan.kandilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Landers Kia responded

Thank you for your kind words! We’re thrilled to hear that our team at Landers Kia was able to help you and solve your issue. Our front office employees truly strive to provide amazing service, and your feedback means a lot. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

August 13, 2024

John Messersmith helped me immensely. However, he normally does. The work took less time than I had expected and was considerably less than I had thought it would be. I enjoy having my ca More

by Judy Walding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Messersmith, exceptional
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Aug 14, 2024 -

Landers Kia responded

Thank you, Judy, for taking the time to share your wonderful experience with us! We’re thrilled to hear that John provided you with exceptional service and that your car's maintenance exceeded your expectations both in timing and cost. At Landers Kia, we strive to create a comfortable environment for our customers, and we’re glad you enjoyed our waiting area and complimentary drinks. We look forward to seeing you again next time! Sincerely, The Landers Kia Team

August 10, 2024

Service was good, but I'm still waiting for the call to bring car in for repair when they have a vehicle I can drive. More

by nancy1rea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Landers Kia responded

Thank you for your feedback! We’re glad to hear that you had a good experience with our service at Landers Kia. We understand that you're waiting for a call regarding the repair. Please feel free to reach out to us directly so we can ensure we address your needs promptly. We appreciate your patience and look forward to assisting you further. Sincerely, The Landers Kia Team

August 08, 2024

Had a re-call on a part. Work was done quickly. I would use again. More

by CYNTHIA.FRANKS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that the recall work was completed quickly for you. Your trust in Landers Kia is appreciated, and we would be happy to assist you again in the future. If there's anything else we can do for you, please let us know! Sincerely, The Landers Kia Team

August 04, 2024

Tony was great when schedulers wanted to book my recall in five weeks in a day! More

by ronrurbach
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Aug 06, 2024 -

Landers Kia responded

Thank you for your feedback! We're glad Tony was able to assist you with your recall scheduling. We appreciate your understanding and hope to serve you again at Landers Kia in the future! If you have any other concerns, please feel free to reach out to us. Sincerely, The Landers Kia Team

August 04, 2024

Excellent customer service! Tony was very friendly and professional. Courtesy shuttle was extremely convenient with my kids!! The best service experience I have ever had at a More

by jdett43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Aug 06, 2024 -

Landers Kia responded

Thank you for your wonderful review! We appreciate your kind words about Tony and are thrilled to hear that our courtesy shuttle made your visit more convenient for you and your kids. It's great to know we provided you with the best service experience at Landers Kia. We look forward to welcoming you back next time! Sincerely, The Landers Kia Team

August 04, 2024

We have purchased three vehicles from landers kia and will continue to do so. The staff is excellent and service is perfect in every way. What more can I say as they are great. More

by FLYBOY2AIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service department personnel
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Aug 06, 2024 -

Landers Kia responded

Thank you for your kind words! We truly appreciate your loyalty to Landers Kia and it's wonderful to hear that our staff and service have consistently met your expectations. We look forward to assisting you with your future vehicle purchases. Don't hesitate to share your experience with others, and see you next time! Sincerely, The Landers Kia Team

August 03, 2024

Thanks to Chris for helping me and having wade get my situation taken care of... More

by misterfixall01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 06, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that Chris and Wade were able to assist you with your situation. At Landers Kia, we strive to provide exceptional service, and it's great to know that our team made a positive impact. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

August 01, 2024

Chris made buying a car easy. Considered our needs was respectful and informative about the car we bought. The finance man was equally as professional and knew his stuff. Very p More

by jaz1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 01, 2024 -

Landers Kia responded

Thank you, Chris, for your kind words! We're thrilled to hear that you found the car-buying process easy and enjoyable at Landers Kia. It’s great to know that both Chris and our finance team were able to provide you with the information and professionalism you expected. We appreciate your feedback and look forward to seeing you again for your future needs! Sincerely, The Landers Kia Team

August 01, 2024

The staff was very friendly and efficient. Our vehicle was fixed and ready in no time at all. More

by gossamercornfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wall
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Aug 01, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Landers Kia was friendly and efficient in getting your vehicle fixed. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again soon! Sincerely, The Landers Kia Team

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