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Steve Landers Kia - Service Center

Little Rock, AR

4.2
405 Reviews

405 Reviews of Steve Landers Kia - Service Center

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January 05, 2025

Everyone was very kind and helpful at the dealership. I am very thankful I chose Landers Kia for my car buying experience! More

by lacybeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Landers Kia responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team at Landers Kia to be kind and helpful during your car buying experience. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

January 04, 2025

Vehicle was in the possession of the service department for 2 months. Each time we requested status we were told, "We are waiting on Kia". We are still not sure if "Kia" was actually ever made aware of t More

by RhondaN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Jan 07, 2025 -

Landers Kia responded

Thank you, Rhonda, for sharing your experience. We understand your frustration regarding the delay with your vehicle and the communication issues you've encountered. We appreciate your feedback and will share it with our team. If there is anything else you would like to discuss about your experience, please feel free to contact us at your earliest convenience. Sincerely, The Landers Kia Team

December 31, 2024

Tony Wall is a great asset. He's easy to work with and very polite. More

by KTOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
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Jan 01, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Tony at Landers Kia. He truly values building great relationships with our customers. We hope to see you again soon! Sincerely, The Landers Kia Team

December 31, 2024

Mister Tony did a great job. My appointment was for an unusual request and had unusual circumstances for a recent purchase. He pursued all the loose ends to determine what had More

by CFIRES827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mister Tony
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Jan 01, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Tony at Landers Kia. It's great to know that he was able to assist you with your unique request and keep you informed throughout the process. Your kind words about his dedication reflect the level of service we strive to provide. We look forward to seeing you again at Landers Kia! Sincerely, The Landers Kia Team

December 30, 2024

They did a unsatisfactory job on my recall on the passage get side window plate( I don’t know what it is called) but sticker plastic sticking out from the black panel plate. More

by cmacagogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand your concerns regarding the recall work on your passenger side window plate and the issue with the sticker plastic. We appreciate your feedback and take your concerns seriously. If you would like to discuss this further or seek a resolution, please feel free to contact us directly. Sincerely, The Landers Kia Team

December 29, 2024

The service was very well done, everything went smooth. Nice service assistants and a nice atmosphere. More

by KALINDIBCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Report | Print
Dec 30, 2024 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that your experience at Landers Kia was smooth and enjoyable. Our team works hard to create a welcoming atmosphere, and it’s wonderful to know that you felt that during your visit. We look forward to seeing you again! Sincerely, The Landers Kia Team

December 22, 2024

My car was there over 8 days and they still did not tell me what was wrong. More

by PHYLLIS5497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have your vehicle in our care without clear communication about the status. At Landers Kia, we value transparency and want to ensure that our customers are informed. Please feel free to reach out to us directly so we can address your concerns and provide you with the information you need. We appreciate your feedback and hope to resolve this matter for you. Sincerely, The Landers Kia Team

December 21, 2024

In and out in a timely matter… customer service is great … will come again … Thanks More

by christae1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Landers Kia and that our customer service met your expectations. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

December 12, 2024

Welcomed me. Great service in every area overall. I would highly recommend Landers Kia. Thanks! More

by MAR828WIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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Dec 13, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and felt welcomed at Landers Kia. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

December 11, 2024

The facility was top notch. Everyone who dealt with me was polite and professional. All in all a very pleasant experience. More

by JAMESCRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Landers Kia and found our facility top notch. Our team takes pride in providing polite and professional service. We look forward to welcoming you back for any future needs! Sincerely, The Landers Kia Team

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