Steve Landers Kia - Service Center

Didn't have any trouble, very understanding clean waiting area explained everything very helpful at checkout. waiting area explained everything very helpful at checkout. More

Always friendly and takes care of my wife’s car. Very professional and appreciate them always washing her car after service. Very professional and appreciate them always washing her car after service. More

Keep my car a month got it repaired but someone scratched my car up have asked dealer twice when they are going to repair they say waiting on quote my car up have asked dealer twice when they are going to repair they say waiting on quote More

They did the best that they could with what they had. not bad OK ok not bad OK ok More

I brought my car in for a diagnostic, was told it would take 5 days before it could be looked at. 4 WEEKS later it was tested. In the meantime, I would call the service center and no one would answer the p take 5 days before it could be looked at. 4 WEEKS later it was tested. In the meantime, I would call the service center and no one would answer the phone, they didn't ever return messages. More

A new and clean facility with a professional staff. My service rep Elijah Spaw was friendly and knowledgeable. He checked on me a few times while I was waiting. When the car was ready we reviewed th My service rep Elijah Spaw was friendly and knowledgeable. He checked on me a few times while I was waiting. When the car was ready we reviewed the work completed on the computer and I was quite impressed. They even washed and vacuumed it. A great facility More

We brought the car in for recalls. They first said I needed an alignment. I just had an alignment the last time I was in. I only had around 24,000 miles. I informed them that I had jus They first said I needed an alignment. I just had an alignment the last time I was in. I only had around 24,000 miles. I informed them that I had just had the alignment last time. They said they would check the car. Then on the paperwork it was noted I needed new tires. at 24,000 miles I needed new tires?. My husband took the car to a trusted tire shop and they said there were no issues with my tires and I did not need new tires. Very disappointed in my last 2 visits. Also, had the appointment for the recall but they did not have the necessary parts. It has been over 2 weeks and have not heard back from them on parts. More

The service manager was polite and as helpful regarding my request as he could. The prior time I was in for service, August 16th I forgot to bring my 15% discount flyer with me. (I live in Hot Springs ) H my request as he could. The prior time I was in for service, August 16th I forgot to bring my 15% discount flyer with me. (I live in Hot Springs ) He said he didn't have the capability to refund the $70 from that invoice ($467.18) He offered a 15% discount on my next visit but who knows when/if that may happen. I am 85 years old and the $70 would come in handy now. More

Kept me informed, very helpful, update me on my vehicle, very considerate, nice work love the text message. very considerate, nice work love the text message. More

Everyone was great. Tony was especially courteous and made sure everything I needed was taken care of. The only little negative would be that I had to come back a seco Tony was especially courteous and made sure everything I needed was taken care of. The only little negative would be that I had to come back a second time because the part needed for my recall was not in stock. More