Steve Landers Kia - Service Center

Great service My visit was for my 7500 mile checkup on 2017 Sorento. Great service, personal attention, much quicker than I expected. Only flaw as the failure to re My visit was for my 7500 mile checkup on 2017 Sorento. Great service, personal attention, much quicker than I expected. Only flaw as the failure to reset my "service needed" reminder. Oh, also there were two recalls I was unaware of and they ordered parts and will set appointment when they arrive. More

Much improved service at Landers Kia Last year, I had a very unsatisfactory experience with the Landers Kia service department. I tried to get a Kia Soul recall taken care of but I was to Last year, I had a very unsatisfactory experience with the Landers Kia service department. I tried to get a Kia Soul recall taken care of but I was told that they had to order a part, after waiting over an hour in the waiting room. The guy who appeared to be in charge that day was unimpressive in every way. Yesterday, I had the opposite experience. Everything went smoothly and I couldn't have asked for a better experience. Besides getting the recall taken care of new weather stripping was ordered for the passenger's side of the care, while it is still under warranty. There were free refreshments and WiFi in the waiting room and Landers employees treated us very well. More

They know you by your name. Very personal. -- JH They understand service is their goal. Personnel is consistent. They don't have many changes in Personnel. They know your car and ready to serve. They understand service is their goal. Personnel is consistent. They don't have many changes in Personnel. They know your car and ready to serve. More

My original sales consultant Bart Bennett greeted me and looked after me as always. Kept me informed on the process to assure a stress free wait. Having a comfortable waiting area is appreci greeted me and looked after me as always. Kept me informed on the process to assure a stress free wait. Having a comfortable waiting area is appreciated as well..the person's that initially checked my car in were friendly, organized & helpful. . More

Service visit I had previously taking my vehicle twice to another local Kia dealership, they were not able to fix the problem on two separate visits. I went to Ste I had previously taking my vehicle twice to another local Kia dealership, they were not able to fix the problem on two separate visits. I went to Steve Landers Kia and spoke with Stacy and he and his team were able to diagnose and fix the problem and a little less than two hours. More

car wouldn't start It was either get towed or get "jumped" by the tow truck, so we were able to jump it and drive to the dealership for service. They were very busy and It was either get towed or get "jumped" by the tow truck, so we were able to jump it and drive to the dealership for service. They were very busy and couldn't get to it until the next day so I left it and had a complimentary ride home (that was nice). The next day, they fixed the problem sooner than they said they would get to it and I picked my car up with no problems. More

Recall My car had been recalled. I was old the truth about the time and what was going to happen. I appreciate being told the truth and my time appreciated. My car had been recalled. I was old the truth about the time and what was going to happen. I appreciate being told the truth and my time appreciated. The service crew was professional and very helpful. More

Recall check My Kia wasn't purchased at Steve Landers Kia location but it might as well been. The staff that I came in contact with were all super nice and courte My Kia wasn't purchased at Steve Landers Kia location but it might as well been. The staff that I came in contact with were all super nice and courteous. Stacy Cowden took care of my car and had it ready in good time. I had recounted to him an experience I had that morning in Malvern with a appointment to have my car washed and cleaned. I told the person I had to go to Little Rock later and told him the time. He said "no problem, it will be done." When I went back to get it, it hadn't been touched. Stacy had my car washed for me, that was not expected and most certainly very appreciated! I would recommend Steve Landers locations to anyone looking for a new or used car. In fact, I had told my husband if I was to want a new car, I would go there. More

Great I arrive a Steve Landers at 8:45 and I walk out the food maybe a hhhour later which was a great feeling. No long waiting period I arrive a Steve Landers at 8:45 and I walk out the food maybe a hhhour later which was a great feeling. No long waiting period More

Great Kia always has great customer service. They pick you up if needed. They are professional and handle your needs. The service department is great! Keep Kia always has great customer service. They pick you up if needed. They are professional and handle your needs. The service department is great! Keep up the good work More