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Steve Landers Kia - Service Center

Little Rock, AR

4.2
428 Reviews

428 Reviews of Steve Landers Kia - Service Center

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April 27, 2025

The service on my took way longer than I expected. I waited three and a half hours for the service. More

by catmchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand that a three and a half hour wait can be frustrating, and we appreciate your feedback on our service time. At Landers Kia, we are committed to improving our efficiency, and your input is invaluable in helping us achieve that. Please feel free to reach out to us directly if you have any further concerns or suggestions. We hope to serve you better in the future! Sincerely, The Landers Kia Team

April 24, 2025

I can't believe how I was treated by a dealership that I bought two cars from before, I will never buy a vehicle from them again More

by melman1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na
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Apr 25, 2025 -

Landers Kia responded

Thank you for sharing your experience. We understand your concerns, and it's disheartening to hear that your recent interaction did not meet your expectations. At Landers Kia, we strive to uphold high standards for our customers, and your feedback is valuable to us. Please feel free to reach out to us directly so we can address your experience and improve our service. Sincerely, The Landers Kia Team

April 24, 2025

Probably our best ever service experience from start to finish. Tony was patient in explaining and answering my questions, super polite and friendly. Service was performed in a timely fashion complete with More

by MARKSMAR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 25, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had the best service experience at Landers Kia. It's great to know that Tony made such a positive impact by being patient and friendly. We always aim to provide timely service, and we're glad you appreciated the service video and your beautifully cleaned car. Thank you for highly recommending us, and we look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 24, 2025

I received great customer service, and the staff was very professional. This world needs more people like them. More

by jporchay27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced great customer service at Landers Kia and found our staff to be professional. Your kind words mean a lot to us! We look forward to serving you again in the future. Sincerely, The Landers Kia Team

April 21, 2025

Everyone was genuinely friendly and helpful. No pressure, just answered questions, showed us what we were looking for and when we looked for a model with a couple of extras, they found it and go More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
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Apr 21, 2025 -

Landers Kia responded

Thank you, Ralph! We truly appreciate your kind words about your experience at Landers Kia. It's wonderful to hear that you felt supported and found the right model with all the extras you were looking for. We strive to make every deal as easy and enjoyable as possible. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 15, 2025

Has been easy to make an appointment. Customer service has been very good. Sometimes it takes longer than expected wait time but I write that off to you can't get good help anymore. More

by hquarles51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Apr 16, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that you've found it easy to make appointments and that our customer service has been good. We appreciate your understanding regarding the wait times, as we strive to provide the best service possible at Landers Kia. We hope to see you again soon! Sincerely, The Landers Kia Team

April 13, 2025

The best service I have received from my last 3 or 4 visits. For the first time in the past visits my car did not read it needed an alignment. More

by pcrosswhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Apr 15, 2025 -

Landers Kia responded

Thank you for sharing your experience with us! We're thrilled to hear that you received the best service during your last visits to Landers Kia. It's great to know that your car is doing well and doesn’t require an alignment this time. We appreciate your feedback and hope to continue providing excellent service for you. Please feel free to reach out if you need anything in the future! Sincerely, The Landers Kia Team

April 13, 2025

They were great. Tony is always good to work with as an advisor. I highly recommend. More

by Ilovegarfield89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 15, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Landers Kia and that Tony was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 13, 2025

They were kind and answered all of my questions. I appreciate they time they take to do this. More

by j.calloway81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Brooks
Report | Print
Apr 13, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team at Landers Kia. We truly value the time we spend with our customers and are pleased that we could answer all of your questions. If you need anything else, please don’t hesitate to reach out. We look forward to assisting you again! Sincerely, The Landers Kia Team

April 10, 2025

I was very well pleased with my service representative, John. He was very knowledgeable about my vehicle and knew immediately what the problem was. He took the extra steps to follow through with the issu More

by RFLUSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep John
Report | Print
Apr 10, 2025 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with John and his dedication to ensuring your Telluride was taken care of promptly. It’s our goal at Landers Kia to provide exceptional service, and it’s great to know John’s knowledge and leadership made you feel comfortable throughout the process. We truly appreciate your trust in our team, and we look forward to assisting you again in the future! Sincerely, The Landers Kia Team

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