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Steve Landers Kia - Service Center

Little Rock, AR

4.2
406 Reviews

406 Reviews of Steve Landers Kia - Service Center

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April 03, 2024

Great service from every one at Landers Kia. From the service to the front desk. More

by reaj05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Apr 08, 2024 -

Landers Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Landers Kia Team

April 02, 2024

This was the first time I’ve ever been to Landers Kia. It was a great experience. The people were very nice and had my car ready in a timely manner. To my surprise, my car was clean when I picked it back More

by hollyhughes50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Landers Kia responded

Holly, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Landers Kia Team

March 31, 2024

Excellent customer service every visit! The team is knowledgeable and proactive to ensure my car continues to operate properly. More

by YANCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Apr 03, 2024 -

Landers Kia responded

Thank you so much, Yancey, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Landers Kia Team

March 31, 2024

Service was fantastic; employees are very friendly and helpful. The only thing I missed was the free car wash. More

by metmiryam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
Apr 03, 2024 -

Landers Kia responded

Thank you for leaving us this feedback. We are very happy to hear that we could be very friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Landers Kia Team

March 31, 2024

All of the service reps are always willing to help and have a great attitude More

by kxhill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Landers Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Landers Kia Team

March 30, 2024

I am appreciative of the service received! Thank you for a speedy service for my oil change! More

by terkessas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Landers Kia responded

We appreciate you taking the time to leave us this great star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, The Landers Kia Team

March 30, 2024

Kept me informed throughout the process of getting my vehicle repaired including explaining the diagnostic process and the problem based on the results of the diagnostic evaluation. This allowed me to ma More

by monique.randle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Neal, Tony Wall
Apr 03, 2024 -

Landers Kia responded

Thanks for the kudos, Monique. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Landers Kia Team

March 29, 2024

It's really sad that we were told that our vehicle was under warranty and it would be covered and to get there and pick the vector up and be told that it would be $800 plus dollars to get it fixed! What's More

by ASWEETLADY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Landers Kia responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Landers Kia Team

March 27, 2024

I could not have had better service! !!! Everything went as expected. I was informed as soon as something was found. I expected to be there for a while but my car was finished in less tha More

by Judy Walding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Landers Kia responded

Thank you so much for sharing your positive experience with us, Judy! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Landers Kia Team

March 26, 2024

They did an awesome job + they did the recall that we didn't know about on the anti theft install. Plus cleaned the car. Thank you very much June Hockersmith More

by persuader2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 29, 2024 -

Landers Kia responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Landers Kia Team

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