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Steve Landers Kia - Service Center

Little Rock, AR

4.1
369 Reviews

369 Reviews of Steve Landers Kia - Service Center

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March 16, 2024

I really think the dealer ship is great . I have been using them for several years this is s my third Kia. More

by sandibrown19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Landers Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Sandi. Sincerely, The Landers Kia Team

March 13, 2024

They made sure I was taken care of and greetings was nice and accommodating. And got my vehicle done quickly More

by shakayla.nubianeyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Landers Kia responded

Your great feedback truly made our day, Shakayla! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Landers Kia Team

March 12, 2024

Very clean and profession service advisors. First hand knowledge of my account and the right questions asked. More

by WOODMICHAEL72202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Landers Kia responded

We appreciate your kind words about our service team, Michael. Thank you for choosing Landers Kia for your vehicle needs. Sincerely, The Landers Kia Team

March 09, 2024

Very kind staff. ..excellent technicians...great atmosphere...best service in the city...one pleased customer More

by TREDRICKSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Landers Kia responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Landers Kia Team

March 03, 2024

The people and facility were nice, but 112. 00 for an oil change and tire rotation is ridiculous. I get the same exact 12 point service at other dealerships for half that. I don’t appreciate the More

by Bvaughan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Landers Kia responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Landers Kia Team

February 28, 2024

They took care of us in a very efficient way, and the job was done very solid! Thank you More

by j.olaya811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Landers Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Landers Kia Team

February 27, 2024

Minimum time to complete the oil, filter change and rotate tires. Time is valuable and the least amount of time with quality of completion appreciated. More

by adams1danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 01, 2024 -

Landers Kia responded

Hi Danny, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Landers Kia. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Landers Kia Team

February 27, 2024

I have emailed the manager of my concerns. If I spent the amount of money to get my car fixed then I shouldn't be charged two different amounts. No one has returned my email. More

by BABYGIRL2573@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Landers Kia responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly. Sincerely, The Landers Kia Team

February 24, 2024

Don’t like the pressure put on me to have extras done when I do my own work More

by HARLEYBIGBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Landers Kia responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Landers Kia Team

February 14, 2024

I have had my 2020 telluride in landers Kia since February 8. They have not been able to even take it inside to look at the safety issues I am having I called today February 13 and that person cal More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 16, 2024 -

Landers Kia responded

Thank you for your feedback. Here at Landers Kia, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Landers Kia Team

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