Steve Landers Kia - Service Center

A testament to true customer service! The staff goes above and beyond to provide quality customer service. I drive 1.5 hours to get that service! It is appreciated very much. The staff goes above and beyond to provide quality customer service. I drive 1.5 hours to get that service! It is appreciated very much. More

Service appt. Received good service and detail on repairs and costs involved. Used shuttle service with Ned for transportation to and from work and he was excellen Received good service and detail on repairs and costs involved. Used shuttle service with Ned for transportation to and from work and he was excellent. More

Tire rotation We can hear a noise that sounds like a bubble on a tire. Tires were rotated and a new tire put on right rear. What do we do? We can hear a noise that sounds like a bubble on a tire. Tires were rotated and a new tire put on right rear. What do we do? More

Tires rotated I came in for a scheduled tire rotation and was taken care of quickly and was offered a nice place to wait where I had wifi to check my work email I came in for a scheduled tire rotation and was taken care of quickly and was offered a nice place to wait where I had wifi to check my work email More

Factory recall to replace drive shaft hub nuts. I enjoy visiting your dealership. Service writer Enid always makes me feel welcome and treats me as though I'm her only customer. As "the Face" of Lan I enjoy visiting your dealership. Service writer Enid always makes me feel welcome and treats me as though I'm her only customer. As "the Face" of Landers Kia--the first person you encounter when you enter the service area--she's perfect. Always with a warm smile, her engaging attitude makes a person feel good about being a Landers customer. While sitting in the waiting area, another delightful lady opened the door to announce that she had just popped popcorn & offered me a bag! Nice touch. I also enjoyed a delicious cup of french vanilla coffee and was surprised when a service tech came in to tell me that my vehicle was ready! And that was at least 15 minutes shorter than the time estimate I had been given. Further, the tech explained to me what had been done to my car ... told me all I had to do was sign the release paper the sweet cashier handed me ... and pointed to my car waiting right at the door. What a nice experience! Thanks to everyone involved. More

Had a rattle & vibration They put a tech right on it. He drove around & then took my husband out with him. The tech (Mr. Pat) identified the issue and he was right. The Servic They put a tech right on it. He drove around & then took my husband out with him. The tech (Mr. Pat) identified the issue and he was right. The Service rep (Enid) was very responsive as well. A totally good experience. More