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Steve Landers Kia - Service Center

Little Rock, AR

4.1
369 Reviews

369 Reviews of Steve Landers Kia - Service Center

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April 03, 2024

This service center is clean, and organized, the employees are polite and will almost always hold the door open and greet you. More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Messersmith. Elijah Spaw
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Apr 05, 2024 -

Landers Kia responded

Thank you for the great feedback, Katie! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Landers Kia Team

April 03, 2024

They handled the issues with my wife's vehicle, and she's happy with the service. No complaints here. More

by vhanderson1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Landers Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Landers Kia Team

April 03, 2024

Exceptional service and employees. I am vary happy with everything! Waiting area was clean and comfortable. Sweet tea was good. More

by Judy Walding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Landers Kia responded

Thank you for visiting our service department and for leaving the kind words, Judy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Landers Kia Team

April 03, 2024

Great service from every one at Landers Kia. From the service to the front desk. More

by reaj05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 08, 2024 -

Landers Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Landers Kia Team

April 02, 2024

This was the first time I’ve ever been to Landers Kia. It was a great experience. The people were very nice and had my car ready in a timely manner. To my surprise, my car was clean when I picked it back More

by hollyhughes50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Landers Kia responded

Holly, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Landers Kia Team

March 31, 2024

Service was fantastic; employees are very friendly and helpful. The only thing I missed was the free car wash. More

by metmiryam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
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Apr 03, 2024 -

Landers Kia responded

Thank you for leaving us this feedback. We are very happy to hear that we could be very friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Landers Kia Team

March 31, 2024

Excellent customer service every visit! The team is knowledgeable and proactive to ensure my car continues to operate properly. More

by YANCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 03, 2024 -

Landers Kia responded

Thank you so much, Yancey, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Landers Kia Team

March 31, 2024

All of the service reps are always willing to help and have a great attitude More

by kxhill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Landers Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Landers Kia Team

March 30, 2024

I am appreciative of the service received! Thank you for a speedy service for my oil change! More

by terkessas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Landers Kia responded

We appreciate you taking the time to leave us this great star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, The Landers Kia Team

March 30, 2024

Kept me informed throughout the process of getting my vehicle repaired including explaining the diagnostic process and the problem based on the results of the diagnostic evaluation. This allowed me to ma More

by monique.randle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Neal, Tony Wall
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Apr 03, 2024 -

Landers Kia responded

Thanks for the kudos, Monique. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Landers Kia Team

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