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Steve Landers Kia - Service Center

Little Rock, AR

4.1
369 Reviews

369 Reviews of Steve Landers Kia - Service Center

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April 18, 2024

Elijah was very helpful and nice. He made my experience where I would go back More

by CARLAHOLT4ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Apr 23, 2024 -

Landers Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Landers Kia Team

April 17, 2024

Very pleased with the service rep. Very knowledgeable and professional. Also the wait time was very reasonable. More

by A.A.SOLARTE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Landers Kia responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Landers Kia. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Landers Kia Team

April 15, 2024

Great service! We will bring our Sorento back for future service at tihs lcoation and service advisor. More

by kdmoran72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Landers Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Landers Kia Team

April 12, 2024

Excellent customer service and I want to thank Wade Neal for helping me from start to finish. More

by commanitafh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Neal
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Apr 17, 2024 -

Landers Kia responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Wade is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Landers Kia Team

April 11, 2024

I brought it on for an issue, but they could not replicate said issue. Got regular maintenance done. Car still has the same issue. More

by LAURAWEYRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Landers Kia responded

We are very disappointed to hear that your vehicle's needs were not met during your recent visit with us, Laura. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact us if you'd like to discuss this further. Sincerely, The Landers Kia Team

April 10, 2024

I don't think I have 15 words to describe why I like this dealership. More

by TLM1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Apr 15, 2024 -

Landers Kia responded

Hello thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Landers Kia Team

April 06, 2024

Fantastic, and kept me updated no matter how busy they were. Felt like they truly took care of my car. More

by officialmacias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Landers Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Landers Kia Team

April 05, 2024

Horrible customer service. Held my car for three weeks before they even ran a diagnostic. More

by KTDOUGLAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 08, 2024 -

Landers Kia responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Landers Kia Team

April 05, 2024

Easy to get an appointment online. Good service - the wait is usually shorter than expected! More

by carriehcarter
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Landers Kia responded

We cannot thank you enough for this glowing review of our service center, Carrie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Landers Kia Team

April 05, 2024

I’ve always had a good experience with this dealer. I had to get my driver door replaced and they were able to order the part. When it came, they said that the paint did not match my car so they said t More

by mango425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah
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Apr 09, 2024 -

Landers Kia responded

We are glad to hear you enjoyed your recent visit to our service department. At Landers Kia we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Landers Kia Team

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