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Steve Landers Kia - Service Center

Little Rock, AR

4.2
405 Reviews

405 Reviews of Steve Landers Kia - Service Center

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March 29, 2025

Great customer service. The changes they have made are going a long way. I will be back. More

by ROSALYN.HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Messersmith
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Mar 30, 2025 -

Landers Kia responded

Thank you so much, Rosalyn, for your wonderful feedback! We're thrilled to hear that you enjoyed our customer service and noticed the improvements we’ve made at Landers Kia. We look forward to welcoming you back again soon! Sincerely, The Landers Kia Team

March 27, 2025

I really appreciate how Mr. Tony Walls was kind, informative and kept me up to date on the progress of my car. More

by MARIALOVE042011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Landers Kia responded

Thank you for your feedback, Maria! We're glad to hear that you had a positive experience at Landers Kia and that Tony was able to provide you with the information and support you needed during the process. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

March 26, 2025

Poor communication. Horrible management. They are not client oriented at all. My cars parts came in and they did not notify me or communicate back with me. My car sat up More

by hwhite9719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade the manager
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Mar 29, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of communication about your vehicle's parts and the delay in service. We appreciate your feedback, as it helps us evaluate our processes and improve our service at Landers Kia. Please consider reaching out to us directly so we can address your concerns and work towards a better resolution. We hope to assist you more effectively in the future. Sincerely, The Landers Kia Team

March 26, 2025

Wonderful customer service. They provided a shuttle service and worked quickly and efficiently. Prices were explained in detail and there was excellent communication. More

by KAYLYN.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Landers Kia responded

Thank you for your fantastic review, Kaylyn! We're thrilled to hear that you experienced wonderful customer service at Landers Kia. It's great that our shuttle service and efficient communication made a positive impact on your visit. We appreciate your kind words and hope to see you again soon! Sincerely, The Landers Kia Team

March 22, 2025

Landers has some of the best people in the business! I will always bring my business to landers! More

by cs159440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Landers Kia responded

Thank you for your fantastic review! We're thrilled to hear that you think Landers Kia has some of the best people in the business. Your loyalty means so much to us, and we look forward to serving you again. Don't hesitate to share your experience with others! Sincerely, The Landers Kia Team

March 18, 2025

Well organized. Staff very helpful. Work completed promptly. Comfortable waiting area with drinks and snacks. More

by LAV848819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Landers Kia, from our helpful staff to the comfortable waiting area. Your feedback means a lot to us, and we can't wait to welcome you back for your next visit! Sincerely, The Landers Kia Team

March 16, 2025

It is fast and the employees are really nice. I will always be a customer More

by taracrow47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Landers Kia to be friendly and that you appreciate the fast service. We look forward to serving you again and hope to see you next time! Sincerely, The Landers Kia Team

March 14, 2025

Very clean facility with a friendly staff. I had KIA recall work completed and all work was performed satisfactorily. The service staff was very professional. More

by billtaylor818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Landers Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our facility clean and our staff friendly. It's great to know that your Kia recall work was completed satisfactorily and that our service team met your expectations. We appreciate your support and look forward to serving you again at Landers Kia! Sincerely, The Landers Kia Team

March 13, 2025

Great service, professional, friendly, fast, and knowledgeable. I highly recommend them for your automotive needs. More

by seastring91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 12, 2025

We had the engine replaced due to defect (oil consumption issue) in 2019 Kia Sorento. The process went smoothly and John Messersmith and team were great. More

by harrisondalelr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Messersmith
Report | Print
Mar 12, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Landers Kia, especially with John and the team, was smooth during the engine replacement for your 2019 Kia Sorento. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

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