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Steve Landers Kia - Service Center

Little Rock, AR

4.1
386 Reviews

386 Reviews of Steve Landers Kia - Service Center

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February 17, 2025

Always Fast and Friendly Service. . Tony is always informative and helpful each time I visit. More

by bunting264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 17, 2025 -

Landers Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive fast and friendly service at Landers Kia. It's great to know that Tony has been informative and helpful during your visits. We appreciate your support and look forward to seeing you again soon! Sincerely, The Landers Kia Team

February 16, 2025

I have always had great experiences with Landers Kia. Staff is always helpful and respectful. Work is done quickly and I’ve never felt pressured to purchase more services. I particularly appreciate the v More

by giddyupcaitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Feb 16, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you've consistently had great experiences with Landers Kia and that our staff has been helpful and respectful. It's wonderful to know that you appreciate the video inspections; we strive to keep our customers informed. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

February 15, 2025

Very helpful. Anytime I go in there the whole team is nice and smiling. B More

by YANA_GRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
Feb 15, 2025 -

Landers Kia responded

Thank you, Yana! We’re thrilled to hear that you had a positive experience at Landers Kia. Our team takes pride in providing friendly and helpful service. We look forward to welcoming you back next time! Sincerely, The Landers Kia Team

February 13, 2025

My check engine light is still on even 1 month out since service. Even though I appreciate them for fixing the CVT campaign recall. It took longer than I was originally quoted. Communications weren't up to More

by Kadarius B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Feb 14, 2025 -

Landers Kia responded

Thank you for sharing your experience with us, Kadarius. We appreciate your feedback regarding the check engine light and the communication issues you encountered during your service at Landers Kia. We understand how important clear communication is and that the experience did not meet your expectations. We encourage you to reach out directly to us, so we can address your concerns and ensure your vehicle is properly taken care of. Your satisfaction is important to us, and we want to regain your confidence in your future purchases. Thank you for bringing this to our attention. Sincerely, The Landers Kia Team

February 13, 2025

I've come there twice and was told you didn't have the part, and that they couldn't do the recalls because my car wasn't registered. I won't be coming back. And was charged for a diagnostic test when I wa More

by sheplusus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Landers Kia responded

Thank you for your feedback. We understand your frustration regarding the part availability and the recall situation with your vehicle. It's important to us that customers have a seamless experience at Landers Kia. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We appreciate your input and hope to provide better service in the future. Sincerely, The Landers Kia Team

February 13, 2025

Thank you to Mr. Richardson, great work was done to my vehicle. Thank you again. More

by lonyay35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lean Richardson
Feb 13, 2025 -

Landers Kia responded

Thank you for your kind words! We’re thrilled to hear that you’re satisfied with the work completed on your vehicle at Landers Kia. We’ll be sure to pass along your thanks to Mr. Richardson. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

February 13, 2025

The service is excellent, the waiting area is inviting and very hospitable and the service reps are courteous and informative. More

by PJ.DYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent service and found our waiting area inviting. Our team at Landers Kia strives to provide courteous and informative support, and your feedback truly means a lot to us. We look forward to welcoming you back next time! Sincerely, The Landers Kia Team

February 12, 2025

Was initially told that they had to evaluate this vehicle for a part that had been previously ordered, then sent back. Thankfully, the part was in stock and able to be replaced, saving me another trip. Took More

by patrick n. langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand that the process took longer than expected, but we're glad to hear that the part was in stock and the repair was completed at Landers Kia. Your feedback is valuable, and we appreciate you taking the time to let us know. If you have any further concerns or need assistance, feel free to reach out to us. Sincerely, The Landers Kia Team

February 06, 2025

Tony Wall did an excellent job explaining the work which needed to be done. He also kept me apprised as to how long it would take. He is very customer oriented and very caring. I will return to this deal More

by tammytjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Feb 06, 2025 -

Landers Kia responded

Thank you so much for your kind words! We're thrilled to hear that Tony provided you with excellent service and kept you informed throughout your experience at Landers Kia. We truly appreciate your loyalty and look forward to welcoming you back for your next visit. Please don’t hesitate to reach out if you need anything in the future! Sincerely, The Landers Kia Team

February 05, 2025

Thank you for the prompt responses to our questions and concerns. We sincerely appreciate that! More

by georgetteamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Feb 06, 2025 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that you found our responses prompt and helpful. Your satisfaction means a lot to us at Landers Kia. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

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