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Steve Landers Kia - Service Center

Little Rock, AR

4.2
416 Reviews

416 Reviews of Steve Landers Kia - Service Center

Sort by
April 24, 2025

I can't believe how I was treated by a dealership that I bought two cars from before, I will never buy a vehicle from them again More

by melman1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na
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Apr 25, 2025 -

Landers Kia responded

Thank you for sharing your experience. We understand your concerns, and it's disheartening to hear that your recent interaction did not meet your expectations. At Landers Kia, we strive to uphold high standards for our customers, and your feedback is valuable to us. Please feel free to reach out to us directly so we can address your experience and improve our service. Sincerely, The Landers Kia Team

April 21, 2025

Everyone was genuinely friendly and helpful. No pressure, just answered questions, showed us what we were looking for and when we looked for a model with a couple of extras, they found it and go More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
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Apr 21, 2025 -

Landers Kia responded

Thank you, Ralph! We truly appreciate your kind words about your experience at Landers Kia. It's wonderful to hear that you felt supported and found the right model with all the extras you were looking for. We strive to make every deal as easy and enjoyable as possible. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 15, 2025

Has been easy to make an appointment. Customer service has been very good. Sometimes it takes longer than expected wait time but I write that off to you can't get good help anymore. More

by hquarles51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Apr 16, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that you've found it easy to make appointments and that our customer service has been good. We appreciate your understanding regarding the wait times, as we strive to provide the best service possible at Landers Kia. We hope to see you again soon! Sincerely, The Landers Kia Team

April 13, 2025

They were kind and answered all of my questions. I appreciate they time they take to do this. More

by j.calloway81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Brooks
Report | Print
Apr 13, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team at Landers Kia. We truly value the time we spend with our customers and are pleased that we could answer all of your questions. If you need anything else, please don’t hesitate to reach out. We look forward to assisting you again! Sincerely, The Landers Kia Team

April 13, 2025

They were great. Tony is always good to work with as an advisor. I highly recommend. More

by Ilovegarfield89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 15, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Landers Kia and that Tony was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 13, 2025

The best service I have received from my last 3 or 4 visits. For the first time in the past visits my car did not read it needed an alignment. More

by pcrosswhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Apr 15, 2025 -

Landers Kia responded

Thank you for sharing your experience with us! We're thrilled to hear that you received the best service during your last visits to Landers Kia. It's great to know that your car is doing well and doesn’t require an alignment this time. We appreciate your feedback and hope to continue providing excellent service for you. Please feel free to reach out if you need anything in the future! Sincerely, The Landers Kia Team

April 10, 2025

I was very well pleased with my service representative, John. He was very knowledgeable about my vehicle and knew immediately what the problem was. He took the extra steps to follow through with the issu More

by RFLUSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep John
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Apr 10, 2025 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with John and his dedication to ensuring your Telluride was taken care of promptly. It’s our goal at Landers Kia to provide exceptional service, and it’s great to know John’s knowledge and leadership made you feel comfortable throughout the process. We truly appreciate your trust in our team, and we look forward to assisting you again in the future! Sincerely, The Landers Kia Team

April 07, 2025

Kind of was getting the run around game and no real updates. But the service itself was great! More

by Nesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Landers Kia responded

Thank you for sharing your experience, Nesha! We appreciate your feedback and understand the importance of clear communication during the service process. It’s great to hear that you found the service itself to be satisfactory. If you have any further concerns or need assistance, please feel free to reach out to us at Landers Kia. We value your input and aim to improve. Sincerely, The Landers Kia Team

April 06, 2025

Tony did a wonderful job keeping me informed! My car was ready in a timely manner. More

by RBOZ0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Report | Print
Apr 06, 2025 -

Landers Kia responded

Thank you for your fantastic review! We're thrilled to hear that Tony provided you with excellent communication and that your car was ready promptly. At Landers Kia, we strive to keep our customers informed and satisfied. We hope to see you again soon! Sincerely, The Landers Kia Team

April 03, 2025

We had a very good experience with short wait. Service department has improved since we bought our vehicle. More

by dawnCMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Brooks
Report | Print
Apr 03, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you had a very good experience at Landers Kia and that our service department has improved since your purchase. We always strive to enhance our customer service, and it's wonderful to see that reflected in your visit. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

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