Steve Landers Kia - Service Center

The staff were very friendly and helpful to me. Did not take that long for my oil change. Job well done. Did not take that long for my oil change. Job well done. More

I was quoted a repair cost of around $1400. 00 to repair an issue that sends the air to the defrost section on my vehicle that I googled how to repair after picking up the vehicle after declinin 00 to repair an issue that sends the air to the defrost section on my vehicle that I googled how to repair after picking up the vehicle after declining their estimate. Parts cost was $100.00 and took me 45 minutes to complete. In addition, they did not tighten my positive battery terminal before telling me my vehicle was ready. I had to take care of that in a parking lot on my way home after not being able to start the vehicle. I called several times during the process and no-one had any idea what was going on except for an individual that was off that day. The check in/check out process was easy, fast and they were very nice. The vehicle was not a Kia however, if I could find the answer to my issue in less than 5 minutes? I feel they did not do a satisfactory inspection. I took it in under an extended warranty plan that I purchased there and to basically some it up, I paid them $150.00 to improperly diagnose the vehicle. I also requested a copy of the quote and they were not able to produce it since that one guy was not there. I'm certain they do quality work but missed the target on my vehicle. But I have also done similar things in my profession being in a hurry. My advice is do not take anything but a Kia to this dealer. More

Had to make multiple trips an hour away from Hot Springs for two recalls. After the recall, one of the areas they worked on all of a sudden went bad and had to spend more money. In total six trips back-and- for two recalls. After the recall, one of the areas they worked on all of a sudden went bad and had to spend more money. In total six trips back-and-forth. Well, the next year I will be in the market for a new vehicle and I can guarantee you I will not be buying from Landers Kia due to the service I received. I will take my cash somewhere else and will tell every last Person I know to stay clear. Not to mention the negative reviews. I will be leaving on each and every social media website Available. More

Excellent service! This was our second purchase. We trust this location with our purchase and service needs. This was our second purchase. We trust this location with our purchase and service needs. More

They helped me and solve my issue . They are polite and nice. Specially front office employees are amazing. They are polite and nice. Specially front office employees are amazing. More

John Messersmith helped me immensely. However, he normally does. The work took less time than I had expected and was considerably less than I had thought it would be. I enjoy having my ca However, he normally does. The work took less time than I had expected and was considerably less than I had thought it would be. I enjoy having my car serviced at Lander's Kia. The staff are exceptional and the waiting area is clean and comfortable. I enjoy the complimentary drinks. Thank you Lander's for providing such a nice place to wait. More

Service was good, but I'm still waiting for the call to bring car in for repair when they have a vehicle I can drive. bring car in for repair when they have a vehicle I can drive. More

Had a re-call on a part. Work was done quickly. I would use again. Work was done quickly. I would use again. More

Tony was great when schedulers wanted to book my recall in five weeks in a day! in five weeks in a day! More

Excellent customer service! Tony was very friendly and professional. Courtesy shuttle was extremely convenient with my kids!! The best service experience I have ever had at a Tony was very friendly and professional. Courtesy shuttle was extremely convenient with my kids!! The best service experience I have ever had at a car dealership!!! More