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Steve Landers Kia - Service Center

Little Rock, AR

4.1
369 Reviews

369 Reviews of Steve Landers Kia - Service Center

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July 05, 2024

Very friendly people and the wait time wasn’t too bad. The guy took the time to explain everything they did, and asked if I had any questions 😃 very happy with my experience 😃 More

by rosemariejohnson1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Landers Kia responded

Thank you, Rosemarie, for choosing Landers Kia and taking the time to share your positive experience with us! We are thrilled to hear that you found our team friendly and the wait time manageable. It's great to know that our staff took the time to explain everything thoroughly and addressed your questions. We appreciate your feedback and look forward to welcoming you back for another exceptional experience with us. Sincerely, The Landers Kia Team

July 01, 2024

It was an great experience and our services guy was very professional great job thank More

by Braylon_goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia! We are thrilled to hear about your positive experience with our professional service team. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Landers Kia Team

June 30, 2024

Don’t they stick to they warranty agreements, cause if your car motor is covered under the warranty then they should fix it. Instead of giving u the 3 rd degree on maintaince reports and I think that’s po More

by sjones0136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know him
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Jul 02, 2024 -

Landers Kia responded

Thank you for sharing your feedback with us. At Landers Kia, we aim to address all warranty-related concerns efficiently and effectively. We value your input and encourage you to reach out to us directly to discuss your situation further. Your satisfaction is important to us. Sincerely, The Landers Kia Team

June 28, 2024

Stag at landers are professional, polite, thoughtful, and prompt. I recommend landers to everyone. Thank you. More

by ddwinter1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at service desk
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Jul 01, 2024 -

Landers Kia responded

Thank you for recommending Landers Kia, we are thrilled to hear about your positive experience with our staff. We appreciate your kind words and the opportunity to assist you. We look forward to welcoming you back in the future and helping others just like you. Thank you again! Sincerely, The Landers Kia Team

June 28, 2024

It took me over a week to get a new tire. The service area and the parts area were not talking. More

by KLESSER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Landers Kia responded

Thank you for sharing your experience, we appreciate your feedback. At Landers Kia, we aim to provide efficient service and clear communication between departments. Your insights are valuable, and we will address this issue to improve our services. Feel free to reach out if you have any further concerns. Sincerely, The Landers Kia Team

June 27, 2024

Friendly, respectful, knowledgeable, efficient, and great customer service. I really enjoyed my visit at the dealership. More

by LIN.CALLAHAN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Landers Kia responded

Thank you for the wonderful review of Landers Kia! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service, and we're glad we could make your visit enjoyable. We look forward to seeing you again in the future! Sincerely, The Landers Kia Team

June 27, 2024

Job well done. The receptionist was very kind & made everyone feel welcome. The service was excellent! More

by DDCHISM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia and for the excellent review! We're thrilled to hear that our receptionist made you feel welcome and that you received great service. We look forward to welcoming you back in the future! Sincerely, The Landers Kia Team

June 25, 2024

The dealership was very helpful team members help me get back into my vehicle and I’m grateful More

by KIERRA.ESKRIDGE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Jun 26, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia for your vehicle needs. We are delighted to hear that our team was able to assist you in getting back into your vehicle. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future. Drive safely! Sincerely, The Landers Kia Team

June 25, 2024

Good customer service. Clean sitting spaces in dealership when waiting to get car service. Good workmanship More

by lasonya.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 26, 2024 -

Landers Kia responded

Thank you for sharing your experience with us, Lasonya. We appreciate your feedback and are glad to hear that you found our customer service to be good and our dealership clean. Your feedback is valuable to us, and we're committed to maintaining high standards. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can assist you with. Sincerely, The Landers Kia Team

June 23, 2024

I’m always satisfied with the dealership. Awesome service. I was treated very special. I was given a ride to my place of employment and also picked up to receive my vehicle.all my needs met More

by lsalley50ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Landers Kia responded

Thank you for the fantastic review! We are thrilled to hear about your positive experience at Landers Kia. It's wonderful to know that you felt special and that all your needs were met during your visit. We are here to provide excellent service, and we look forward to welcoming you back for your future automotive needs. Sincerely, The Landers Kia Team

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