Steve Landers Kia - Service Center

Fast and on time, good at communicating what’s going on and making sure my needs are met and making sure my needs are met More

Very disappointed how everything was handled. I called to make an appointment to have my car looked at. Was a week out. When I came in to drop off the car they said it would be at least 3 days I called to make an appointment to have my car looked at. Was a week out. When I came in to drop off the car they said it would be at least 3 days before the car would be looked at. I drove 45 minutes out of my way to go to this dealership. Was just told sorry. Why make an appointment to have your car worked on then? The customer service was not very good. That's why I stopped going to the other Kia dealership. Looks like I need to find a local mom and pop. More

Executional service. Great customer service. The Advisor was on point with pricing and let me know everything going on with my vehicle. They even gave my vehicle a car wa Great customer service. The Advisor was on point with pricing and let me know everything going on with my vehicle. They even gave my vehicle a car wash. High recommend them. Took care of me with no problems and even had me in and out without a long wait period (with NO appointment) More

my appointment was rescheduled for 2 weeks and i was overcharged on a service that i brought to the attention of cashier and she didnt do anything about it and my Recall still has not been done the part overcharged on a service that i brought to the attention of cashier and she didnt do anything about it and my Recall still has not been done the part was not there ,now that its there maybe i can reschedule it. Very DISAPPOINTED More

They have a great staff, very friendly. Will continue to use their services for my vehicle Will continue to use their services for my vehicle More

Very polite and answered all my questions. Happy with my service. I'll continue to use your service Happy with my service. I'll continue to use your service More

Timely checkin, nice staff, and the oil change did not take long at all! Very satisfied! take long at all! Very satisfied! More

It took over 5 days before my vehicle was looked at. Was told it would be ready on a Monday afternoon but wasn’t ready until Thursday late afternoon. When I went to pick it up they initially brought me Was told it would be ready on a Monday afternoon but wasn’t ready until Thursday late afternoon. When I went to pick it up they initially brought me wrong vehicle. Also no loaner car available. More

Great experience with my oil change. Very professional person I had dealing with me . Thanks Very professional person I had dealing with me . Thanks More

If I could give this dealership 0 stars I would. I made an appointment to have the 75K mile checkup plus to diagnose why the skid light came on and tachometer quit working. When I arrived at the dea I made an appointment to have the 75K mile checkup plus to diagnose why the skid light came on and tachometer quit working. When I arrived at the dealership, a customer service manager, Tony, tried to turn me away. He actually put my keys in my hand. He said they were too busy to diagnose any problems. I explained I had an appointment and I had it in writing. So they kept my car and later called me and told me the checkup was complete and they would diagnose my car in 10 days. I asked if I needed to bring it back in 10 days and was told that the car had to stay there or I would "lose my place in the queue". I asked about a loaner car and was told they have rentals but none were available. I returned to the dealership and retrieved my car. I took it to my local mechanic who diagnosed and repaired the problem in 20 minutes. I will never return to this dealership. No one acted like they cared at all, and the prices for the checkup were outrageous. My mechanic told me he could have done the same things for much cheaper. I was extremely disappointed in the people at this dealership. More