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Steve Landers Kia - Service Center

Little Rock, AR

4.2
405 Reviews

405 Reviews of Steve Landers Kia - Service Center

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August 31, 2024

Always friendly and helpful love the service provided, they always provide updates. Love them thanks More

by niecie34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate the friendly and helpful service at Landers Kia. Providing updates and keeping our customers informed is very important to us. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

August 31, 2024

Nice waiting area. Pleasant staff cold water. Got coffee. Clean. Quick. I didn’t have to return to have my plug put in More

by preed72023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean waiting area and found our staff pleasant and helpful during your visit to Landers Kia. It's great to know that your service was quick and efficient, and that you appreciated the amenities we offer. We look forward to seeing you again for any future needs! Sincerely, The Landers Kia Team

August 30, 2024

The technician didn’t set my clock after putting in fuses. This was recall. I don’t know how More

by YCARR1950
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Landers Kia responded

Thank you for your feedback. We appreciate you bringing this to our attention. It's important to us that you have a thorough experience, and we understand how a simple adjustment like setting the clock can matter. Please feel free to reach out to us at Landers Kia so we can assist you further and ensure everything is in order. Thank you for choosing us! Sincerely, The Landers Kia Team

August 30, 2024

On two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by caldonie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Landers Kia responded

Thank you for leaving a review for Landers Kia! We look forward to assisting you next time! Sincerely, The Landers Kia Team

August 29, 2024

Always Fast and Friendly Service and always a nice place to wait and clean bathrooms. More

by bunting264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Landers Kia responded

Thank you for the wonderful feedback! We greatly appreciate your kind words about the fast and friendly service at Landers Kia, as well as our clean facilities. It’s important to us that our customers have a pleasant experience while waiting. We look forward to welcoming you back soon! Sincerely, The Landers Kia Team

August 28, 2024

The service was very great and fast. All is well explained to me beforehand. Friendly, professional! More

by THONGNGUYEN2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Landers Kia was great, fast, and informative. Our team prides itself on being friendly and professional, and it's fantastic to know that reflected in your visit. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

August 25, 2024

They try to make you feel at home. Call you by name and can remember things. More

by janierash58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Aug 27, 2024 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that you felt at home during your experience at Landers Kia. Building relationships and remembering our customers is important to us. We appreciate your support and look forward to assisting you again! Sincerely, The Landers Kia Team

August 18, 2024

Easy to get in for normal service but for recall work it takes a little longer. More

by pcrosswhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Landers Kia responded

Thank you for your feedback! We appreciate your understanding with the recall work process. At Landers Kia, we strive to provide efficient service for all our customers. If you have any specific concerns or need assistance, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Landers Kia Team

August 18, 2024

Landers did a very good job of fixing my Kia Sorrento. John was attentive in getting back to me when messages were made. He seemed to understand my situation and in the end was able to meet my expectation More

by jgwoods81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 20, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that John's attentive service helped meet your expectations with your Kia Sorrento. We appreciate your feedback and are grateful for your trust in Landers Kia. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

August 17, 2024

I have never had a good experience with Lander Kia. I would not send my dog up there to purchase a car .I Purchased a car from them in 2023 and the car has been in the shop at least five time . they ne More

by tessharris191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
wade and Elijah and the General manager
Aug 20, 2024 -

Landers Kia responded

Thank you for sharing your experience. We understand your concerns regarding the vehicle purchased from Landers Kia and the repeated issues you've faced. We want to ensure that our customers have reliable vehicles and a positive experience. We encourage you to reach out to us directly so that we can discuss this matter further and work towards a resolution. Your feedback is valuable, and we appreciate your input. Sincerely, The Landers Kia Team

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