Steve Landers Kia - Service Center

I brought my car in for a diagnostic, was told it would take 5 days before it could be looked at. 4 WEEKS later it was tested. In the meantime, I would call the service center and no one would answer the p take 5 days before it could be looked at. 4 WEEKS later it was tested. In the meantime, I would call the service center and no one would answer the phone, they didn't ever return messages. More

A new and clean facility with a professional staff. My service rep Elijah Spaw was friendly and knowledgeable. He checked on me a few times while I was waiting. When the car was ready we reviewed th My service rep Elijah Spaw was friendly and knowledgeable. He checked on me a few times while I was waiting. When the car was ready we reviewed the work completed on the computer and I was quite impressed. They even washed and vacuumed it. A great facility More

We brought the car in for recalls. They first said I needed an alignment. I just had an alignment the last time I was in. I only had around 24,000 miles. I informed them that I had jus They first said I needed an alignment. I just had an alignment the last time I was in. I only had around 24,000 miles. I informed them that I had just had the alignment last time. They said they would check the car. Then on the paperwork it was noted I needed new tires. at 24,000 miles I needed new tires?. My husband took the car to a trusted tire shop and they said there were no issues with my tires and I did not need new tires. Very disappointed in my last 2 visits. Also, had the appointment for the recall but they did not have the necessary parts. It has been over 2 weeks and have not heard back from them on parts. More

The service manager was polite and as helpful regarding my request as he could. The prior time I was in for service, August 16th I forgot to bring my 15% discount flyer with me. (I live in Hot Springs ) H my request as he could. The prior time I was in for service, August 16th I forgot to bring my 15% discount flyer with me. (I live in Hot Springs ) He said he didn't have the capability to refund the $70 from that invoice ($467.18) He offered a 15% discount on my next visit but who knows when/if that may happen. I am 85 years old and the $70 would come in handy now. More

Kept me informed, very helpful, update me on my vehicle, very considerate, nice work love the text message. very considerate, nice work love the text message. More

Everyone was great. Tony was especially courteous and made sure everything I needed was taken care of. The only little negative would be that I had to come back a seco Tony was especially courteous and made sure everything I needed was taken care of. The only little negative would be that I had to come back a second time because the part needed for my recall was not in stock. More

Very Friendly…. Excellent waiting room!! Faster service than was previously told! Thanks for car wash!! 😁 Excellent waiting room!! Faster service than was previously told! Thanks for car wash!! 😁 More

Took a little time to get it right, but all is well. I’ll continue to use them. I’ll continue to use them. More

I was pleased with how fast I was able to get my recall done. The service writers were friendly and efficient. I drank complimentary cappuccino while I waited. They even washed my car before they brought i done. The service writers were friendly and efficient. I drank complimentary cappuccino while I waited. They even washed my car before they brought it to me! Great experience. I will definitely be back. More

I’ve been to Landers Kia many times and they have always gone above and beyond to provide exceptional service gone above and beyond to provide exceptional service More