Steve Landers Kia - Service Center

I would have gave them 5 stars but the second visit was different than the first. There was no making you part of the process like the video of them doing the work and letting me see what all was being don different than the first. There was no making you part of the process like the video of them doing the work and letting me see what all was being done and keeping me informed. Also they did not reset the digital display when the oil was changed. My first visit stood out because it appear that they went beyond an average oil change and the second visit was like any where else but. It the same as the first visit with half effort as the first visit. No video record of the actual work being done. Over all the service was good but not as it was the first time and first service I received at 5000 miles. More

The service is top notch and I really like the comfortability of the waiting lounge. comfortability of the waiting lounge. More

My service rep david wall did an excellent job! He was courteous and good about keeping me informed. He was courteous and good about keeping me informed. More

Everyone was helpful, even when my warranty was not coming up correctly and we all had to work together to get the issue resolved. I appreciate the customer service I was offered. Thanks for a great coming up correctly and we all had to work together to get the issue resolved. I appreciate the customer service I was offered. Thanks for a great experience! More

I always have good communication with the service department and they are kind and up front about what needs done. department and they are kind and up front about what needs done. More

My last visit was great. Service staff were polite and friendly. Johnathon Brooks was an example of what is expected from the service department. I rate him 100% on his work Service staff were polite and friendly. Johnathon Brooks was an example of what is expected from the service department. I rate him 100% on his work ethics. More

I was able to make an appt over the phone and on the morning of the appt I was in and out quickly. They printed me a sheet of everything going on with my car, and I received it back cleaner than when I morning of the appt I was in and out quickly. They printed me a sheet of everything going on with my car, and I received it back cleaner than when I brought it in, More

I was checked in quick, given a ride to work, and called within a timely manner to pick up my car from its oils change. within a timely manner to pick up my car from its oils change. More

Excellent from start to finish. I especially appreciated the complimentary car wash and ride to my home while my car was serviced. I especially appreciated the complimentary car wash and ride to my home while my car was serviced. More

Friendly and comprehensive. The shuttle was on time and everyone get me updated about the repair The shuttle was on time and everyone get me updated about the repair More