Landers Ford

Excellent! I always enjoy going to Ford for all of my car needs. The people are great and they do great work. Looking at the awesome cars is a great thing too! I always enjoy going to Ford for all of my car needs. The people are great and they do great work. Looking at the awesome cars is a great thing too! More

Oil change I was in and out in just over an hour. Staff was friendly and the waiting room was very clean and comfortable. Overall it was a good experience as usu I was in and out in just over an hour. Staff was friendly and the waiting room was very clean and comfortable. Overall it was a good experience as usual. More

Transmission signal It took about 2 hours to fix the problem, it was under warranty, so I was in an out quickly, I have no further problems, they fixed it It took about 2 hours to fix the problem, it was under warranty, so I was in an out quickly, I have no further problems, they fixed it More

Horrible service department Appointments mean nothing to this place. I made an appointment for a Thursday morning at 10:00 a.m., only to find out on Saturday that they wouldn't Appointments mean nothing to this place. I made an appointment for a Thursday morning at 10:00 a.m., only to find out on Saturday that they wouldn't be able to even look at my car until Monday. So why not be honest and tell the customer there are no openings till Monday? And it gets worse because I have had to go back four times for the same issue because they have been unable to figure out how to fix the problem. Communication is practically non-existent. I was not kept abreast of the situation with my car and if I left a message, I was not likely to have my call returned. I have always loved my Ford cars, but for the first time in nearly two decades, I recently purchased a different brand for the sole reason that I am not willing to deal with the incredibly poor service here. I should state that the receptionist and cashiers were always very nice and polite. That is the only good thing I have to say. More

Everyone was friendly and courteous and the service was exc. Everyone was friendly and worked with me to get a super car at a great price. It was a great experience and I would highly recommend your dealership Everyone was friendly and worked with me to get a super car at a great price. It was a great experience and I would highly recommend your dealership and Mr Scism. More

MY NEW FORD I had an amazing experience purchasing my new Ford with Landers Collierville. Thank you for all the effort you put into making sure I was satisfied. I I had an amazing experience purchasing my new Ford with Landers Collierville. Thank you for all the effort you put into making sure I was satisfied. It seems that each associate offered assistance with the sale. Thanks a lot for exceptional service. More

Great service. Called before ordering any part to verify I was ok with it. Stayed late to complete work so I could pickup before the weekend. service. Called before ordering any part to verify I was ok with it. Stayed late to complete work so I could pickup before the weekend. More

Satisfied with the work just didn’t like the 2- Hours wait. I recommend them to anyone . They do good work but the 2- hour wait for the first visit was not good . Thanks For The Feedback . I recommend them to anyone . They do good work but the 2- hour wait for the first visit was not good . Thanks For The Feedback . More

excellent You have good people.I DID NOT HAVE TO WAIT TOO LONG TO GET MY WIFE,S CAR SERVICED AND THEY WERE COURTEOUS AND EFFICIENT.. You have good people.I DID NOT HAVE TO WAIT TOO LONG TO GET MY WIFE,S CAR SERVICED AND THEY WERE COURTEOUS AND EFFICIENT.. More

wonderful They were able to service my car that day; drove me to work and back to the shop to pick up my car after they were done. Price was ok, I guess I can' They were able to service my car that day; drove me to work and back to the shop to pick up my car after they were done. Price was ok, I guess I can't complain when it was mostly maintenance and no big issues. More