Landers Ford
Collierville, TN
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451 Reviews of Landers Ford
Friendly and efficient service The team at Landers is very friendly. Service was done as promised, on time. I also appreciate the cleanliness of the dealership. A very impressive ov The team at Landers is very friendly. Service was done as promised, on time. I also appreciate the cleanliness of the dealership. A very impressive overall experience. More
Excellent customer service Ryan! The overall experience was great, they worked a great deal for us. Ryan took his time and talked us through the options. Would definitely come back. The overall experience was great, they worked a great deal for us. Ryan took his time and talked us through the options. Would definitely come back. More
Tires with nails I was about to make a four hour drive when I realized two of my tires weren't hold air. Pulled into Landers Service and while my fix took longer than I was about to make a four hour drive when I realized two of my tires weren't hold air. Pulled into Landers Service and while my fix took longer than if I had had an appointment, they got me on the road in less than three hours with repaired tires I can now depend on getting me there; oh and it didn't cost anything for this visit. THANKS Landers. More
1st time here! Awesome service! Took my car in for first maintenance trip. Thought front end was out of alignment and it needed its first oil change. They were honest enough to t Took my car in for first maintenance trip. Thought front end was out of alignment and it needed its first oil change. They were honest enough to tell me that it didn’t need an alignment. Everyone was super friendly even though I had bought my vehicle in at another dealership out of state! More
Great Experience James Allen was most helpful, great personality, if I had a business would be very happy to have employees with is friendly helpful manner. My next au James Allen was most helpful, great personality, if I had a business would be very happy to have employees with is friendly helpful manner. My next automobile will be purchased at Landers. More
Easy to deal with I took my 2014 Explorer in for 2 recalls and they had the car ready in two days. This was great since they had warned me that it might take extra tim I took my 2014 Explorer in for 2 recalls and they had the car ready in two days. This was great since they had warned me that it might take extra time to get the parts so they recommended an appointment. I was not in a rush so I left it with them and they came through quickly. More
Excellent Management My experience at Landers' Ford, Collierville, TN has been consistently excellent whether in sales, the service department or the Quick Lane services. My experience at Landers' Ford, Collierville, TN has been consistently excellent whether in sales, the service department or the Quick Lane services. The dealers, Kent Ritchey and Don Kitchens hire the best people to ensure you are well taken care of and at the best prices so you will remain loyal. The dealer you buy from can be more important than the brand of vehicle as they are all pretty good nowadays so if you can buy from a Landers' dealership you will have made the safest and best choice. More
Professional approach to the reason for my visit. I visited Lander's Ford to address the need for a new vehicle. The sales rep I worked with (Jason Adams) was very knowledgeable and after hearing what I visited Lander's Ford to address the need for a new vehicle. The sales rep I worked with (Jason Adams) was very knowledgeable and after hearing what my desires were, suggested the Ford Edge, which I was not familiar with...but after looking at the car and what it was cable of doing to address my needs, was the model I selected. More
Great Service We had a great experience with Landers Ford. Everyone was helpful and knowledgeable and we were never pressured into anything. Most dealerships will t We had a great experience with Landers Ford. Everyone was helpful and knowledgeable and we were never pressured into anything. Most dealerships will try to pressure you into making a decision but these folks laid out all our options and was patient in letting us decide what was best for us. I really appreciate that. John Land was our salesman and i couldn't have asked for a better guy. He was happy to help in anyway he could and even came in on his day off because i wanted to pick the truck up early. I told him it wasn't necessary but he wouldn't hear it. More
Held hostage Unless you have a Ford. I asked them before started if there would be any issues. They said no and an hour or so wait. I noticed it was taking longe Unless you have a Ford. I asked them before started if there would be any issues. They said no and an hour or so wait. I noticed it was taking longer so I tried to cut my losses and go after hour and 45 minutes. Right before I could leave guy comes in and takes vehicle around. Then, 2 hours later no vehicle and it’s lunch time. I try to get my car and cannot because it’s lifted drained if oil and they are waiting on a filter. Got it and leaving now just under 5 hours. Also broke stud when rotating tires. Another trip hopefully not 4 and half hours and $80. More