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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.3
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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November 22, 2021

Very poor customer service. You shouldn’t have to drop a vehicle off for 4 days then have to take it somewhere else 10 minutes after pick up. Will not be coming back More

by MULACBOBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Nov 24, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We’re concerned to hear how you feel about your service experience. This is not the standard we hope to hold ourselves to. We appreciate you bringing this to our attention and would like to learn more about the situation. Please expect a private message regarding your contact information so we can be in touch. Thanks.

November 18, 2021

The drive in for service is great. Attendants were very helpful. Waiting area is great More

by houstonjah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milam
Nov 18, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback! We appreciate you choosing us for your service needs, and we're glad the overall experience was great. If you'd like to discuss any further feedback or concerns, don't hesitate to reach out!

November 11, 2021

Its ok, but pricey and they took me to work. After i got off of work my truck was ready. They pick me up from work. More

by scrutchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones, Justin Gregory
Nov 18, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We appreciate the honest feedback! We're glad our team could help you get to and from work, and have your truck ready for you when you got off. Thank you for leaving a review, and we hope to have another opportunity to provide you with a better experience. Give us a call if you would like to discuss your concerns further!

November 11, 2021

They have great vehicles. The service department are very respectful. The entire dealership listens to the customers. More

by T. Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dilibe Umerah
Nov 18, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We're thrilled to hear your overall experience with us was great! Thank you for your feedback and for leaving a review. We're glad our team could listen to what you needed and help you out. If there is anything else we can help with, let us know!

November 11, 2021

Landers service department was very helpful. They met with me a number of times and help me work through a difficult situation since my truck broke down in Kansas. They helped me work through Chrysler to More

by JEFFERY.HALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Jeremy 5 stars, Justin Gregory
Nov 18, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your service needs! We're glad our team could work with you while in a tough situation and could get it solved. Thank you for sharing your experience!

November 10, 2021

Had car for almost month and was stuck on side of road for hours due to incomplete services More

by ckblack62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baker
Nov 24, 2021 -

Landers Chrysler Dodge Jeep Ram responded

While we’re glad to see you recommend our team, we’re concerned to read the review itself. If you would like to discuss your concerns with us, please give us a call. Thanks.

November 09, 2021

Everyone and everything was very professional and the service was great I am very pleased with the work you all did on my vehicle thank you again More

by LINDA.DAVIS.LD1972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your service needs! We appreciate you leaving a review, and we hope to see you next time!

November 08, 2021

I am still waiting for a call back on my seatbelt. It was supposed to be ordered and have not received a call back or update on the order. More

by eyjthreeofakind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not work with any of these people on received service on my vehicle
Nov 12, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. Please expect a private message regarding your contact information, so we can make sure we have the right information. Thank you.

November 07, 2021

Thankful. Car was down. Battery issues no loaner available and I had to goto work More

by metcalf86markesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your service! We're glad our team could help you out when you needed it. If there is anything else we can help with, let us know!

November 02, 2021

setting up an appointment online was very easy. Then, the aririval process and process was quick and service was prompt. If felt that the customer service personnel truly had my best interests at heart More

by k.cotner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Harris
Nov 02, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your service! We're glad our team could provide you with a great experience from setting up an appointment to you getting your car back promptly. We appreciate you sharing your experience, and we hope to see you next time!

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