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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.3
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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August 04, 2021

Heather is so easy to work with. The routine maintenance is usually convenient with express lube The wait this time was longer than expected. However I realize this is an ongoing issue with many busine More

by beckyknoll1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! We appreciate your patience. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

August 03, 2021

Set appointment on line. 2hours before shop would start. I left. Next morning complete I. Under 2hours. Appointment system is a farce. Just a cover for a first come/first serve shop. More

by standby2581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 18, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We’re concerned to hear how you feel about your experience. We do take appointments seriously and we do our best to complete services as quickly as possible. Each day’s wait time may be different. Thank you.

August 03, 2021

My experiences was great! Heather Allen a o mated my needs and expectations. She helped me with a personal need to make sure my jeep was well taken care of. More

by COURTNEY_BIZZELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Aug 10, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience! We're thrilled Heather could help you out. See you next time!

August 02, 2021

Everything was done pretty quickly. Katy (hope spelling correct) is an absolute gift! She’s a lovely person who goes above & beyond to help. THANKS! More

by Farmrazed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lawhon
Aug 10, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for taking a few minutes to leave a review! See you next time!

August 02, 2021

Steve Landers Chrysler Dodge Jeep RAM is wonderful to work with. Heather is terrific--give that lady a raise and keep her around! The service is top notch and I am sure that to due to key people at t More

by KGREEN66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 10, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Heather is awesome and we're so lucky to have her on our team! Thank you for taking the time to cheer her, and our team, on! We appreciate your business and hope to see you next time.

August 01, 2021

They tried real hard, but the infotainment center they put is standard & I had the upgrade to a 300C and my insurance would have paid for whatever the put in!!! More

by Robyn Fuehrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy, Brent Jones
Aug 16, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We appreciate the feedback! Don't hesitate to reach out if there is anything else we can help with!

July 31, 2021

Tracey Shrupp is an excellent service advisor!! She has bent over backwards to make sure my truck has been properly taken care of in as timely a fashion as possible. Kudos to the service dept!!! More

by jerrylaycock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Shrupp
Aug 16, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for taking a few minutes to cheer on our service team! We're glad you had a great overall experience!

July 30, 2021

Was told oil change and tire rotation would take 1.5 hours. It took them 3.5 hours!!! No updates or apologies or offer us a car if it was gonna be delayed that long. Very unhappy. They did give us a fre More

by NINNY0928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 05, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We're disappointed to hear how you feel about your experience. We regret we were behind that day. We'd like to learn more to see how we can improve. Please expect a private message regarding your contact information. Thank you.

July 28, 2021

I was overcharged for a repair that has nothing to do with my initial issue. The "customer service" rep I was assigned initially was not helpful and did not put a ton of effort into any form of a soluti More

by larrymoore3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
5 stars for CJ
Jul 30, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Larry, We're concerned to hear how you feel about your experience. We're glad to hear that CJ could help make it right. We'd like to know if there is anything else we can do to improve your experience. Please give us a call if you need anything else. Thank you.

July 27, 2021

Easy to get an appointment when I needed it, service appointment didn’t take all day and the work was quality. The service and waiting areas were very clean More

by LBUTLER1775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Jul 30, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks! Come back to see us!

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