Landers Chrysler Dodge Jeep RAM - Service Center

Chris and Tracey are consistently outstanding. Always informative and engaged. The service team has been absolutely value added since the original purchase. They are the reason I will purchase my next informative and engaged. The service team has been absolutely value added since the original purchase. They are the reason I will purchase my next vehicle at Steve Landers. More

Fast and friendly right to the point. . Thanks is all I can come up with. It's always nice to go there to see the new and used cars can come up with. It's always nice to go there to see the new and used cars More

We arrived and our loaner vehicle was ready. They told us it would be a day but they finished it the same day and it was perfect. it would be a day but they finished it the same day and it was perfect. More

it's been a month since I purchased my truck. still waiting for second set of keys. would like to know who and when my keys will be mailed. waiting for second set of keys. would like to know who and when my keys will be mailed. More

I wanted to take a minute to say that Steve Landers CDJ is very lucky to have Josh Walker as an employee! This man overwhelms himself trying to help everyone in the dealership from others who work there, t is very lucky to have Josh Walker as an employee! This man overwhelms himself trying to help everyone in the dealership from others who work there, to every single customer around him, even if they're not his customers! He has a genuine want to help people and you can tell his heart is good. Even when I could see the pressure of the day building on him, he still keep a smile on his face and was very professional! I was there for a service issue and because of the pandemic the service department is understaffed and overworked and are working tirelessly to get caught up and take care of each and every customer who pulls through their bay! They told me it was going to be a couple of hours but they would get me in and get my problem rectified. I think I would have gotten frustrated if I wouldn't have met Mr. Walker! Even though he knew I wasn't buying anything, he loaded me up on a cart and took me around and actually wasn't trying to sell me. I know alot about cars in general and he was asking me questions and was like a sponge soaking up any knowledge he could get out of me! This is going to be a future leader of this company and for that reason alone the future of Steve Landers Chrysler Dodge Jeep is looking very bright! I also wanted to mention that he told me Justin Kervin who is the GSM of the store took a chance on him and his brother Madison, whom I didn't get the pleasure, and hired them against some adversity he faced in his decision! Well Mr. Kervin, you made the right choice and I haven't met you but from how Mr. Walker speaks of you, my hat goes off to you for actually caring about your employees and the customers! I know Mr. Walker has nothing but the highest respect for you and looks up to you considerably so keep being a role model to new sales people like the Walker's because the automotive business needs more in the leadership position like you! I want to thank Tracy in the service department for going above and beyond to get me in and out and for the whole staff at Landers CDJ for my entire experience, I will be a customer for life!! More

Great dealership. I usually arrive early and im out in a reasonable time frame time. Thats a big deal to me because i work at night. reasonable time frame time. Thats a big deal to me because i work at night. More

Good customer service and reasonable prices and get you out at a reasonable time. Do a through checking on your vehicle for any maintenance needed out at a reasonable time. Do a through checking on your vehicle for any maintenance needed More

I really enjoyed my experience with steve landers Cdj in that they made me feel very welcome to assist me with my oil change and as soon as it was done they came and got me and that help me get right back o that they made me feel very welcome to assist me with my oil change and as soon as it was done they came and got me and that help me get right back on the road to enjoy the rest of my day. More

Wouldn't return phone calls. I left messages at least 3 times with various people including "customer care". When the part arrived I wasn't notified to schedule service. I called AGAIN to see if the part times with various people including "customer care". When the part arrived I wasn't notified to schedule service. I called AGAIN to see if the part was in and it was close to being sent back to manufacturer due to the two week window to install. No apology or acknowledgement from the dealership. More

I had an appointment at 9am for an oil change, tire rotation & regular maintenance check. I did not leave the service department until 1:17pm. This is the first time I’ve used your service department & rotation & regular maintenance check. I did not leave the service department until 1:17pm. This is the first time I’ve used your service department & if this is routine, I might not be back. More