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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.3
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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June 27, 2012

I wish I could have rated everything higher than a 5. Ethel and Richard are the most honest, trustworthy, caring, professional people I know. They are the reason why I have always done all of my car bus More

by sjpybas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethel Cook and Richard Cook, Ethel Cook
September 17, 2011

Damged my vehicle during a routine service. They would not take responsibility. The dealership is not clean. The service technicians look unprofessional. Overall - not a good experience. Will not retu More

by eadstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger Cook
Mar 26, 2012 -

Landers Chrysler Dodge Jeep Ram responded

I am disappointed to hear of your experience at our dealership. We take great pride in our service operation and have taken significant strides in addressing the issues that you noted when you were last here in September. As General Manager of the store, I would welcome an opportunity to earn your business and trust again. If you are interested, or happen to read this reply, I would be happy to perform your next oil change service "on the house" while taking the time to show you some of the changes we've implemented over the past six months. Please contact me at 501-374-4848 if you are interested.

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