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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.3
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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April 14, 2017

Slow service We brought our nitro to get the air conditioner checked . We called to get status around 2.30 they where just getting to the oil change still hadn't g More

by Badass2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Creel
Apr 24, 2017 -

Landers Chrysler Dodge Jeep Ram responded

We apologize for your wait, however if you do not have an appointment with our service center, we can't guarantee how long we will have your vehicle as it depends on the severity of the issue and the number of cars we have on hand. We'd like to get more information from you about your visit and a chance to earn your business back. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. She is waiting to hear from you. Thanks.

October 18, 2016

Amazing service team! I love love love my service writer!! She takes care of me and my friends and family whenever we need service. Tracy goes out of her way to make sure w More

by Sweetpea051982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey schrupp
Oct 26, 2016 -

Landers Chrysler Dodge Jeep Ram responded

Tracey is great at what she does and we're glad you continually have wonderful experiences with her. Thank you for the kind words and choosing our dealership!

August 22, 2016

Service department I had a major problem with the service department at Steve Landers Chrysler Dodge dealership but with help of Bob Cozatt he was able to get my problem More

by DeEtte
Recommend Dealer
Yes
Employees Worked With
Bob Cozatt and Steven Robinson
Aug 23, 2016 -

Landers Chrysler Dodge Jeep Ram responded

We are glad that we were able to help you! Bob and Steven are such key parts of our team. We hope to see you soon!

August 12, 2016

Excellent Performance At the time of service my husband I had received excellent service from the dealership staff members. They we're all so professional and helped us wi More

by Deitrarw16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Aug 15, 2016 -

Landers Chrysler Dodge Jeep Ram responded

We are glad that you came in to see us! Feel free to come in any time we are open with questions about your vehicle!

July 14, 2016

Customer service I bought a 2015 Hyundai Elantra on July 6, 2016. Orlando Jones was my salesman who did a wonderful job. The manager Mr. Elsberry did a great job by ta More

by latoriajcksn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Castiglia, David Hixon
Jul 15, 2016 -

Landers Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We're happy to hear you enjoyed your experience with us and felt like your vehicle was taken care of by Orlando. Come back and see us again soon!

June 26, 2016

Service Experience The service I had on my car was an oil change. They service department employees were very friendly and made sure that I was all taken care of and was More

by blacout_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Evans
Jun 29, 2016 -

Landers Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know you enjoyed your service experience with us! We're so happy to hear that!

May 12, 2016

Bought A New Vehicle Taylor Simmons was my sales person and he was great! This business went out of there way to make sure at the end I was pleased! I was very pleased! More

by Mallory Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Taylor Simmons both internet sales!
May 16, 2016 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for your review, Mallory! Congratulations on your vehicle!

February 24, 2016

My experience I went to Steve landers Chrysler dodge and jeep for an oil change. M ShaQuelle was my Advisor and he was very helpful and customer friendly. I highly More

by carguy100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor. M. ShaQuelle
Feb 29, 2016 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for leaving us a review! We appreciate your business and look forward to seeing you again soon!

January 19, 2016

Great customer service Heather and Sidney have always been out standing in taking the time to listen to my concerns, and then quickly resolving the issue. 5 STAR SERVICE A More

by Simeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sidney, Heather Allen
Jan 22, 2016 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your vehicle needs, Simeon! We look forward to seeing you again in the future.

August 09, 2015

Expressed concerns were not heard As a first time service customer to Steve Landers Jeep, I was hopeful that they could fix my Grand Cherokee that would not start. I called and had to More

by neveragain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sydney
Aug 10, 2015 -

Landers Chrysler Dodge Jeep Ram responded

Nate - we're very sorry that you continue to have a problem with your Jeep after having it serviced with us. Our Service Director will be reaching out to you today to see how we can make things right for you.