Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Slow service We brought our nitro to get the air conditioner checked . We called to get status around 2.30 they where just getting to the oil change still hadn't g We brought our nitro to get the air conditioner checked . We called to get status around 2.30 they where just getting to the oil change still hadn't gotten to checking the issue we brought in for. Here are 5.00 still haven't heard from . This not acceptable. More
Amazing service team! I love love love my service writer!! She takes care of me and my friends and family whenever we need service. Tracy goes out of her way to make sure w I love love love my service writer!! She takes care of me and my friends and family whenever we need service. Tracy goes out of her way to make sure we get what we need! I recommend her to everyone!! More
Service department I had a major problem with the service department at Steve Landers Chrysler Dodge dealership but with help of Bob Cozatt he was able to get my problem I had a major problem with the service department at Steve Landers Chrysler Dodge dealership but with help of Bob Cozatt he was able to get my problem solved. Thank you very much Bob Cozatt and Steven Robinson. More
Excellent Performance At the time of service my husband I had received excellent service from the dealership staff members. They we're all so professional and helped us wi At the time of service my husband I had received excellent service from the dealership staff members. They we're all so professional and helped us with questions we had about our vehicle. More
Customer service I bought a 2015 Hyundai Elantra on July 6, 2016. Orlando Jones was my salesman who did a wonderful job. The manager Mr. Elsberry did a great job by ta I bought a 2015 Hyundai Elantra on July 6, 2016. Orlando Jones was my salesman who did a wonderful job. The manager Mr. Elsberry did a great job by taken care of some damages that were done to my vehicle. More
Service Experience The service I had on my car was an oil change. They service department employees were very friendly and made sure that I was all taken care of and was The service I had on my car was an oil change. They service department employees were very friendly and made sure that I was all taken care of and was satisfied with my experience. More
Bought A New Vehicle Taylor Simmons was my sales person and he was great! This business went out of there way to make sure at the end I was pleased! I was very pleased! Taylor Simmons was my sales person and he was great! This business went out of there way to make sure at the end I was pleased! I was very pleased! More
My experience I went to Steve landers Chrysler dodge and jeep for an oil change. M ShaQuelle was my Advisor and he was very helpful and customer friendly. I highly I went to Steve landers Chrysler dodge and jeep for an oil change. M ShaQuelle was my Advisor and he was very helpful and customer friendly. I highly recommend going to Steve landers for all your car needs. More
Great customer service Heather and Sidney have always been out standing in taking the time to listen to my concerns, and then quickly resolving the issue. 5 STAR SERVICE A Heather and Sidney have always been out standing in taking the time to listen to my concerns, and then quickly resolving the issue. 5 STAR SERVICE ALL THE WAY More
Expressed concerns were not heard As a first time service customer to Steve Landers Jeep, I was hopeful that they could fix my Grand Cherokee that would not start. I called and had to As a first time service customer to Steve Landers Jeep, I was hopeful that they could fix my Grand Cherokee that would not start. I called and had to wait a week for an appointment, but since it wouldn't start, I had to schedule a tow truck to take it down. So I sat without a car for 5 days. finally, I got a call that they were going to look at it. The first thing they told me was that they "think" they know what the problem "might" be, and then proceeded to tell me all the other things that needed to be fixed or replaced, spending very little time talking to me about the one problem I was most concerned about. At the end of the following day, I got a call back that the car was fixed and all they had to do was reset the computer system. I expressed my concern that I wanted to make sure that the problem was not going to happen again. Less than 24 hours after I pick up the car, the exact same problem happened and stranded me with my 3 year old son outside on the hottest day of the year. I am not usually one to write a bad review, but when a customer expresses concerns, make sure the problem is solved. More