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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.3
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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July 18, 2017

My car was fixed in no time I had a couple lights that had come on in the dash. I dropped it off and picked it up the next day. I was pleased with the service and friendliness. More

by jrowlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 19, 2017 -

Landers Chrysler Dodge Jeep Ram responded

We're glad our service department was able to diagnose the lights on your dashboard in a timely manner. Thanks for choosing our service department to take care of your vehicle!

July 08, 2017

Oil change I have always received great service here from the process of buying to the car maintenance. No bad experience here at all. Excellent people here. More

by Sheena Metcalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Evans
Jul 10, 2017 -

Landers Chrysler Dodge Jeep Ram responded

Sheena, we're so glad you've had great experiences purchasing your car and subsequently visiting our service department. Thank you so much for recommending Clavin and the rest of our awesome staff!

June 30, 2017

Leaking Jeep I had taken my Jeep in three time about a leak. The first time I was told that all jeep leaks. The second time they kept it for a day. said they foun More

by James5534
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melinda Hopper
Jul 19, 2017 -

Landers Chrysler Dodge Jeep Ram responded

James, thanks for your feedback. We apologize about the amount of time it took to repair your Jeep and get it back to you. We'd like to make this right. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. She's waiting to hear from you. Thanks.

June 24, 2017

Oil Change The young lady in oil change area was wonderful (can't remember her name). Oil change was quick and the guys were great. I will be back for future More

by JackieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember girl and guys names in oil change area.
Jun 26, 2017 -

Landers Chrysler Dodge Jeep Ram responded

Jackie, we're glad you were satisfied with the timeliness of your oil change and our staff you interacted with. Thanks so much for this review and we'll see you for your next one!

June 24, 2017

first oil change Took my 2016 ram 3.0 ecodiesel in for its first oil change on the house. Thank You. The next one is on me but "wow"!, over $50 for a cartridge filt More

by mike1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot the girls name in the quick lube/oil change but she was great
Jun 26, 2017 -

Landers Chrysler Dodge Jeep Ram responded

Mike, thanks for this review. We're glad you enjoyed your first oil change on us and we are looking forward to working with you again on your Ram. We'll be here for your next oil change and any other service or repairs you should require.

June 23, 2017

Checked out my problem and got me back on the road They got me in and checked out my problem, kept me notified through phone calls and got my daughter's Jeep back on the road. Great service More

by Resa's jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baker
Jun 26, 2017 -

Landers Chrysler Dodge Jeep Ram responded

Resa, thanks for recommending our service department and Tim Baker! We're our techs were quick and kept you informed about the repairs on your daughter's Jeep. Thanks so much for this review!

June 08, 2017

Excellent Service I went in for a quick oil change and tire rotation but got much more. I had 'kissed' the garage door with the rear passenger side of the car and was s More

by Karen E Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Schrupp
Jun 12, 2017 -

Landers Chrysler Dodge Jeep Ram responded

Karen, we've all been there and bumped into or "kissed" something we didn't mean to. We're happy to hear our service department was able to buff out the vinyl from the side of your car! Thanks for bring your vehicle to us and for recommending our friendly staff and technicians!

June 03, 2017

Oil change Fast courteous service. Rotated tires. Tech checked tires for wear informed me that the tread wear was not excessive. Being able to get in and out as More

by Jeep4WD76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crow
Jun 05, 2017 -

Landers Chrysler Dodge Jeep Ram responded

We're glad to know our service department changed your oil, checked and rotated your tires and got you in and out in minimal time. Thanks for recommending Mike Crow and our dealership and we hope you'll be back for your next oil change!

May 18, 2017

Above and beyond I meant to write this message a few months ago but couldn't find a place to do it while searching for my recall notices I found the review spot and I More

by Ccrenshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Rubow, Tim Kohrs
May 25, 2017 -

Landers Chrysler Dodge Jeep Ram responded

We're glad to hear AJ was great to work with and you were satisfied with his recall work on your Durango! Thanks for this review and we hope you'll come back to our service department if your Durango needs repairs or servicing.

April 21, 2017

Customer service Mrs. Laura Mullinax was very helpful and solved my problem promptly even it was after hours . She stayed late to take care of the issue and guided me More

by Doc11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2017 -

Landers Chrysler Dodge Jeep Ram responded

We're very happy to hear Laura was able to help resolve your issue! We are committed to doing whatever is necessary, even staying late, to make sure each customer is happy with their purchase. Thanks for allowing us to help, recommending Laura and for writing this five-star review!

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