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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.3
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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June 07, 2018

Professional and Courteous I always have a good experience with this dealership. Craig my service advisor is outstanding. He pays personal attention to my vehicle needs. It’s ea More

by Kern22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jun 07, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Kern22, we're very happy to hear that your experiences with us are always such great ones! We're glad to know that Craig Noteboom continues to take care of you when you need to bring your vehicle in and we hope to serve you for a long time to come!

June 07, 2018

great dealership Melinda is great asset to this company, It's people like her that make you come back. She was very helpful in getting our wrangler serviced when we h More

by joethreesix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melinda hopper
Jun 07, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Joe, we're glad to know you love working with Melinda when you bring your vehicle for service! We hope you continue to bring your Wrangler to us so she and our service department can help you!

June 01, 2018

Service Dept Craig was responsive to our needs- I am disabled & my wife is in hospice ! Needed fast emergency service and he delivered above and beyond expecta More

by Jeepgranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milam
Jun 07, 2018 -

Landers Chrysler Dodge Jeep Ram responded

We're very glad to know that Jim Milam took care of everything for you quickly and completely exceeded your expectations! We're glad he and our people could take care of you through this difficult situation. Thank you so much for this amazing review!

May 29, 2018

Services In my experience of getting my oil change and tires rotated, I was very impressed. The wait was not long and I didn't have to make an appointment. More

by jaccarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Landers Chrysler Dodge Jeep Ram responded

We're happy to hear you were impressed with Adrian Jones and our team, Jaccarp! Thanks for letting us know we did a great job and for this five-star review!

May 29, 2018

Always Great Service Came in for an oil change. Mr. Smith went above and beyond and made sure I didn’t have any other concerns with my vehicle. I am always pleased when my More

by Kabrantley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Smith
May 29, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Kabrantley, we're happy to know that Larry Smith made sure you and your vehicle were taken care of when you came in for an oil change! Thanks for continuing to come to us for your vehicle's maintenance needs!

May 25, 2018

Overall very good The entire experience was fine except for one little thing. I stood for several moments at the desk without being acknowledged. I realize people are More

by Toller Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember, it was a nice brunette lady.
May 29, 2018 -

Landers Chrysler Dodge Jeep Ram responded

We're glad your overall experience with our service department was a good one, Toller Mom! We're sorry it took a few minutes for anyone to acknowledge you and we appreciate your feedback. We'll pass this along to management and let our service people know. Thanks for the review!

May 24, 2018

Good place to go for service and purchase Employees are polite, considerate, and seem to be happy with their jobs. That is hard to find. I have been here several times, and have always been t More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry (unknown last name-in the service dept)
May 29, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Teri, we're happy to know that our employees are respectful each time you visit us. We're glad you had a great service visit and enjoyed working with Larry!

May 22, 2018

Good Experience Overall I had to have two recalls (alternator & timing chain) done on my 2011 Challenger. Melinda Hopper was the Customer Service person to take care of m More

by Ms. Mopar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Hopper
May 29, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Ms. Mopar, we're glad to know that Melinda Hopper was awesome in assisting you with your recall work on your Challenger! Thanks for letting us know about the fuse box cover. We apologize that was left off, and we're glad it did not cause any permanent damage. As far as the phone system, we sorry you had issues getting in touch with us. Our phone system was down when you called and we're looking into why that happened. If you'd like to provide any more feedback, give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thanks.

May 22, 2018

Courteous and professional Manifold bolt broke off in head, Tech was very informative on the process and was also professional. Will recommend this dealership to my friends and More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Cook, Roy Spann, Renita Koch
May 29, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Jerry, we're glad our service team was so helpful when you brought your vehicle in. Thanks for recommending Roger Cook, Laura Mullinax, Roy Span and Renita Koch!

May 14, 2018

Larry Smith - Express Lube Service Advisor is FANTASTIC I have been in for oil changes and tire rotations 3-4 times and it has been consistently excellent because of Larry Smith. He remembers me. Very profe More

by Curleywolf40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Smith
May 14, 2018 -

Landers Chrysler Dodge Jeep Ram responded

We're very glad to know that Larry Smith has made each of your service visits a great experience! Thank you for recommending him so highly!

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