Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Professional and Courteous I always have a good experience with this dealership. Craig my service advisor is outstanding. He pays personal attention to my vehicle needs. It’s ea I always have a good experience with this dealership. Craig my service advisor is outstanding. He pays personal attention to my vehicle needs. It’s easy to get an appointment particularly in an emergency. He makes sure the vehicle is well taken alcate of and goes through the work done! More
great dealership Melinda is great asset to this company, It's people like her that make you come back. She was very helpful in getting our wrangler serviced when we h Melinda is great asset to this company, It's people like her that make you come back. She was very helpful in getting our wrangler serviced when we had a major issue. More
Service Dept Craig was responsive to our needs- I am disabled & my wife is in hospice ! Needed fast emergency service and he delivered above and beyond expecta Craig was responsive to our needs- I am disabled & my wife is in hospice ! Needed fast emergency service and he delivered above and beyond expectation More
Services In my experience of getting my oil change and tires rotated, I was very impressed. The wait was not long and I didn't have to make an appointment. In my experience of getting my oil change and tires rotated, I was very impressed. The wait was not long and I didn't have to make an appointment. More
Always Great Service Came in for an oil change. Mr. Smith went above and beyond and made sure I didn’t have any other concerns with my vehicle. I am always pleased when my Came in for an oil change. Mr. Smith went above and beyond and made sure I didn’t have any other concerns with my vehicle. I am always pleased when my service is handled in a timely manner. More
Overall very good The entire experience was fine except for one little thing. I stood for several moments at the desk without being acknowledged. I realize people are The entire experience was fine except for one little thing. I stood for several moments at the desk without being acknowledged. I realize people are busy, but just meeting my eyes or waving to show you see me would be nice. There were 5 people there, one typing on a smartphone, one working at a computer, and 3 chatting at the other end of the counter. Once greeted, everything was friendly and the service was fine. More
Good place to go for service and purchase Employees are polite, considerate, and seem to be happy with their jobs. That is hard to find. I have been here several times, and have always been t Employees are polite, considerate, and seem to be happy with their jobs. That is hard to find. I have been here several times, and have always been treated with respect, More
Good Experience Overall I had to have two recalls (alternator & timing chain) done on my 2011 Challenger. Melinda Hopper was the Customer Service person to take care of m I had to have two recalls (alternator & timing chain) done on my 2011 Challenger. Melinda Hopper was the Customer Service person to take care of me and she was fantastic!!!! I had two "kinda" negative issues - 1) The Technician left my Fuse Box Cover off and put it in the well of my trunk closure. It caused my trunk to be "tilted" a bit to one side. Fortunately, I saw it soon after I brought the car home and put it where it belonged without permanent damage to my trunk door. 2) Your phone system was terrible. Two times out of the 10 days you had my car, the phone would go straight to a recording telling me that extension 1020 was not available. This is your main line - this should never happen. More
Courteous and professional Manifold bolt broke off in head, Tech was very informative on the process and was also professional. Will recommend this dealership to my friends and Manifold bolt broke off in head, Tech was very informative on the process and was also professional. Will recommend this dealership to my friends and family More
Larry Smith - Express Lube Service Advisor is FANTASTIC I have been in for oil changes and tire rotations 3-4 times and it has been consistently excellent because of Larry Smith. He remembers me. Very profe I have been in for oil changes and tire rotations 3-4 times and it has been consistently excellent because of Larry Smith. He remembers me. Very professional and courteous even if he is loaded up with vehicles. He is the best thing happening in the Service Dept. Hands Down! More