Back

Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.0
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Sort by
July 30, 2022

Had appt for 2 weeks for brakes. Was told 1 1/2 hours so I waited. 5 1/2 hours later I left. They didn’t even have the brakes in stock More

by stephguppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I'm so very sorry for the confusion in time quotes. Each axle for a brake job generally takes 2 hours. So in total typically front and rear brakes take 4 hours that's resurfacingeach rotor as well fit a nice flat on flat surface. Based on your history there were other maintenance items preformed as well. If you remember who you talked to that quoted these times please reach out so we can better train our team with times. Thank you, Jeremy yandell

July 30, 2022

Excellent service. I look forward to future visits with Landers. Having loaner cars would be my only request More

by LOOKOUTBELOW60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis, FORREST SINGLETON
July 30, 2022

First time here to change the oil, the service is very friendly, will come back next time More

by Cindychenou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

all was well. glad we finally got the part we needed. i hope the spare parts backlog is easing More

by tac4353
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't temember
July 28, 2022

In and out. Excellent service. Thank you Aaron and Jeremy for all of your help. More

by ERINMEYER275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Yandell, Aaron Challis
July 28, 2022

Teresa was such a huge help. I was in a crunch being a single mom with no car and she was able to help me by getting my car in and fixed so fast. I truly am so grateful! More

by AMLYHA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
July 27, 2022

Okay good job I have good attention all talked nice to me that have my car ready when they said is ready tanks keep working like that tank you all More

by APOLINARARTEAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
July 24, 2022

Landers is great! They work very hard to provide excellent service. Greatly appreciate all that they do! More

by emcgee99
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Aaron Challis
July 23, 2022

Made an appt for service. Dropped vehicle off. It wasn’t “evaluated” for 2 weeks. Then told parts had to be ordered. One part, 3 week lead other part time ver 45 days. Still More

by Jen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Aug 14, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Unfortunately we do not know how big of a job vehicles are going to be until diagnosed. Sometimes it does set back or other guests when these jobs are a lot larger than anticipated. With the extreme parts delays when we do get parts in for a vehicle that has been here the longest, we stop what we are doing to get that vehicle completed. I hope you can understand the trying times we are going through. Thank you, Jeremy yandell

July 23, 2022

They were all very nice and answered all my questions thank you to all yall More

by Ryan fielding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genifer Burnell
...
8
...