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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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May 10, 2022

Great service from Aaron he checked my battery and made sure everything was reset before I left. They did not reset so he ask me to go back to the waiting room. After a little while I was ready to go. More

by REDNUBIANQUEEN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 10, 2022

Great service department. They got us in at appointment time. Provided the needed service and then saw there was a factory recall and took care of that as well More

by wcoffin70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Challis
May 09, 2022

Aaron in the service department was outstanding. He did a great job of taking care of me. I could not ask for better service. Thank you. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 08, 2022

The service department is always easy to deal with. Fast and efficient service! Never been disappointed. More

by YELLOWHAIR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 08, 2022

You are not enough staff in the service department. Service manager stated a bunch of people called in. He further told me that it would be two weeks to get my truck fixed if I left it there today. He More

by tomlewis614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Challis
May 09, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Unfortunately with as many vehicles we diagnose and repair and a daily bases it is hard to diagnose a vehicle while our guests wait only to be fair to guests that have been here prior to your visit. We always want to be transparent on our wait times for diagnosis so we do not waste our guests time. We do accommodate the express lane services. If you would like to schedule to meet with an advisor for a drop off time please reach out. Thank You, Jeremy Yandell Service Director

May 07, 2022

Visit was for a recall issue. Everything went very smoothly except for the review process which requies a 15 word minimum. More

by mbingman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 07, 2022

Honestly really great at keeping me updated, techs were very well with there test drive after fixing the issue, Teresa did a great job as my service advisor, love doing business with landers with Zeck Ford More

by jgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
May 07, 2022

They were very attentive to my needs after a tech did not secure my tire and it flew off while leaving. Braxton had a tow truck there within 2 minutes and replaced everything that broke. More

by Dgdorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

People were very nice and . helped us a lot Braxton did very well was very kind. More

by Rabiei
Customer Service
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Very friendly staff. Very clean waiting area. Service staff provided updates to myself and others in the waiting area along the way. More

by DAKOTANIX12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
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