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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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At first I thought I had found a great dealer with great service, but it didn't take me long to realize that that all ends once they sell you a car. To start with, I had looked on auto trader and found what service, but it didn't take me long to realize that that all ends once they sell you a car. To start with, I had looked on auto trader and found what I thought was the car that I wanted at the right price, a 2004 Pontiac Grand Am with 38,000 miles. I drove 188 miles one way to visit this dealer late on a Saturday evening. We agreed on a deal which included a repair to the car before I picked it up in a couple of days. My wife drove 188 miles to take the loaner back and pickup my car. She made it 9 miles before it had the problem that was supposedly fixed. They took it back to repair and told us they would deliver it when it was ready which happened to be 11 days after the initial agreement of purchase. I enjoyed driving the car a week before the air conditioner started having problems. I called to see if the problem could be fixed and was told by Jeremy that he would check into it and get back with me. 5 days and several phone calls later I got back in touch with Jeremy who had not returned any of my calls, all the meanwhile I was commuting 130 miles per day with no A/C in 98-103 degree heat. Finally, the compressor locked up and left me stranded, luckily close to home. This was the evening I finally got to talk to Jeremy. I was transferred from him, to finance, and finally a manager who all told me the same thing "I know it’s not what you want to hear, but there's nothing we can do." I have been sick. I bought a car and spent what I could afford to buy it to depend on for my commute each day 130 miles. Now I am stuck with a low mileage car that doesn't run and that needs major repairs for which I will probably have to take out another loan to fix. All this before I have even made a payment. I guess the 117-point inspection that they bragged about was only good for 7 days and now I am stuck with a lemon. I have learned my lesson. Never buy far from home and never trust Norman Chrysler Jeep Dodge when it comes to used cars. More