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Landers Chevrolet of Norman - Service Center

Norman, OK

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59 Reviews

59 Reviews of Landers Chevrolet of Norman - Service Center

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May 28, 2024

Called to schedule service appointment for my car. Made sure to specifically ask if they could work on my car and was assured that yes they could. Got there at scheduled time and person I spoke with, More

by Badservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
May 30, 2024 -

Landers Chevrolet of Norman responded

Thank you for sharing your feedback, Anthony. I'm disappointed to hear about your experience with your service appointment. This does not reflect the high standards we aim to uphold at Landers Chevrolet of Norman. Please reach out to me so I can discuss this with you and work towards a resolution. Your satisfaction is important to us. Shawn Groff | General Manager | 405-321-7021

December 02, 2023

Collision and Repair (CR) checked out RH rear panel on Blazer RS and indicated that panel was misaligned from factory. CR contacted Service Dept (SD) with list of parts needed. We went to SD and gave our More

by b1bombersb2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This can wait
Dec 04, 2023 -

Landers Chevrolet of Norman responded

Thank you for leaving this feedback. I strive to provide a positive experience for all guests and would appreciate the opportunity to discuss your visit further. Robbie Thomas

March 01, 2023

I took my dodge charger in to them in Sept and don't get it back until Oct for the transmission. now it is back in the shop again for the transmission again. I took it in on Monday and i have'nt heard from More

by himesdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
October 14, 2022

They sell you a new car and extended warranty and they tell you it's not covered, its a freaking clip on the bumper either broken or came loose but we'll give you a discount on fixing it. Come on that's w More

by only1toriseup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They conveniently don't work there anymore
February 04, 2021

Everything was repaired/serviced as promised. It was completed in a timely manner as promised. Check out was easy and I was on my way. More

by Ponchoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Glover
February 02, 2021

My visit was pleasant with no issues at all - the service/repair was done in a timely fashion while I sat and read in the comfortable waiting area! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John G.
February 01, 2021

I called to get my oil changed. It was done when I needed it done. I don’t know who did what. It was all good. More

by Tkmattinglykay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Soltero
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Low fee pick up and return option worked great as did the electronic scheduling and payment systems. Minimum word requirement should be removed going to drop a star forcing me to write a minimum More

by fish4osu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josey Mechanic - Service Dept names not listed
January 16, 2021

Took my truck in for an oil change and tire rotation. Staff was friendly and I was in and out in about an hour. They always take care of me even if I don't have an appointment for service! More

by M. Asbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Scott
December 11, 2020

Eric Glover Service Department, Good to work with. My only problem with the dealership is no matter what I want done they ALWAYS try to up sell me on additional work. I came for oil change and vehicle i More

by gandydancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Glover
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