Landers Chevrolet of Norman

The WORST dealership I have ever been to. They're a joke! I spoke to two different people for about a month before we went there to purchase our car. We had one picked out and financing prearr They're a joke! I spoke to two different people for about a month before we went there to purchase our car. We had one picked out and financing prearranged. We got there and the car was nowhere to be found. They had also told us they'd give $15,000 on our trade. Turns out the person who gave us that number was in charge of appointments and had no say in the actual amount. They had lied to get us to drive the 5 hours down there. We walked in and were automatically set up with someone who was not the salesman I had spoken to and made an appointment with, so we had to start from square one. We sat there for 2.5 hours before we even sat or looked in a vehicle, which was a new one when we were looking at used. They took our keys "to look at our trade". We asked for them back several times and never got them. We eventually walked out to look at the vehicles ourselves and found the one we wanted. We finally got to the financing portion and found out about our trade in. Since we weren't getting the amount originally agreed upon it screwed up our financing. When we got financing that we were comfortable with and went to sign paperwork, we found out that they had extended our lease agreement without telling us in an attempt to sell the car without us seeing the extension, which then added on another hour of negotiation. We were there for 6 hours. Now, two months later, we had still not received our spare key that was supposed to be ordered. I have called 3 times, the final time to speak with a manager. The manager told me that since it was not in our paperwork he couldn't honor the request for the key and fob. I explained that we were not told there wasn't a spare until after paperwork was signed and we were leaving. He then told me "we actually lost money on your deal, so I don't know why you're so upset over a key", among other things. We have since received the key but will now have to pay for it to be programmed and cut (approximately $65) because the dealership would not reimburse us for that "on top of the cost of the fob" ($31) even though it was all promised to begin with. I would never, ever recommend this dealership to anyone. More

Great Customer Service Experience!!! I wasn't looking forward to buying a car based on previous experiences. Donovan was very helpful and made the buying process a breeze. Thanks again I wasn't looking forward to buying a car based on previous experiences. Donovan was very helpful and made the buying process a breeze. Thanks again More

Used car I looked online for a used car. There was one listed, but didn't have any pictures for it. I sent an email that night, and was promptly contacted th I looked online for a used car. There was one listed, but didn't have any pictures for it. I sent an email that night, and was promptly contacted the next morning. The salesman even went out and took pictures of the vehicle on his cell phone and sent them to me. He also answered many of my questions before we even got the dealership. More

2015 Corvette Awesome customer service. John Bowman made the whole process easy. Set up the deal over the internet on a Sat, flew in from Florida on Tue morning, cl Awesome customer service. John Bowman made the whole process easy. Set up the deal over the internet on a Sat, flew in from Florida on Tue morning, closed the deal in a couple of hours. More

Good service and fast Chris was very helpful, took me on a test drive and was good to work with. The process went very smoothly and I was able to make a deal with him in a Chris was very helpful, took me on a test drive and was good to work with. The process went very smoothly and I was able to make a deal with him in a comfortable price range for me. More

Very good!!! Overall experience was great. Very friendly and got us an excellent deal on a great low milage car.Donavon was our salesman and Dante was in finance. Overall experience was great. Very friendly and got us an excellent deal on a great low milage car.Donavon was our salesman and Dante was in finance. More

thank you! Josh was great! He made everything quick and easy. He was super friendly and to the point. We got a great deal on a great car. Great working with him Josh was great! He made everything quick and easy. He was super friendly and to the point. We got a great deal on a great car. Great working with him! More

Great Shopping Experience I had a very positive shopping experience. My sales person, John Monis, made for a positive, very pleasant experience learning and looking for what w I had a very positive shopping experience. My sales person, John Monis, made for a positive, very pleasant experience learning and looking for what was right for me. He seemed genuinely interested in helping me find the best car for me. I first went in a month ago, I had follow-up calls from 3 other people asking how my experience was. That was impressive. My experience in the Finance Dept. was a good one. My finance person was so pleasant, and very patient with me. I would happily shop here again, and recommend my salesman, John Monis, and this dealership to anyone, looking for a car! More

Something to say about Vincent Whyte. Vincent was very friendly and professional. He was persistent, but not annoyingly so. I appreciated his knowledge and helpfulness in determining whic Vincent was very friendly and professional. He was persistent, but not annoyingly so. I appreciated his knowledge and helpfulness in determining which car would best suit my needs....and it is an absolutely beautiful car. Yes, I would think of Vincent and David Stanley Chevrolet when planning my next purchase. Thank you. More

Great experience Made it simple, and easy! The salesmen worked had to make a deal happen that I was comfortable with! I would highly recommend any first time car buyer Made it simple, and easy! The salesmen worked had to make a deal happen that I was comfortable with! I would highly recommend any first time car buyers to go to they. More