Landers Chevrolet of Norman

Helpful and Friendly Edward Hunter went out of his way to make sure we were accommodated with our trade in. We were pleased with the car and arrangements! Edward Hunter went out of his way to make sure we were accommodated with our trade in. We were pleased with the car and arrangements! More

Friendly I drove down from Tulsa, OK after seeing the car I wanted online... I was greeted once I got here by a friendly staff, I then was recommended to speak I drove down from Tulsa, OK after seeing the car I wanted online... I was greeted once I got here by a friendly staff, I then was recommended to speak with Mason MacLemore due to me trading in a motorcycle. Mason took great care of me and got me a great deal on an awesome car! More

horrible! This was the worst experience I have ever had in my life. I will NEVER buy a chevrolet from this dealership again. And I hope that none of my friends This was the worst experience I have ever had in my life. I will NEVER buy a chevrolet from this dealership again. And I hope that none of my friends or family ever go there to be one of their victims. I am deeply appalled that Chevrolet uses this dealership to sell new chevrolet vehicles to consumers. As a single mother of a special needs son since I was 18 and a federal employee facing furloughs, shutdowns, pay freezes, etc., I worked very hard to purchase my first new vehicle from Chevrolet. I am very disappointed and financially harmed by this whole experience. I wish I never bought this vehicle. This was supposed to be an exciting purchase but it was horrible. The price was ridiculous. Today is 42 days after the sale, expired temporary plates, no title, no estimate of the damage on my trade in as promised, and they still refuse to provide copies of all the paperwork I signed after I have made multiple requests which violates consumer rights and is deeply disturbing that something as simple as wanting copies of what I signed cannot or will not be provided. How does a dealership sell a new car and not ever provide copies of what was signed??? After my contacts with salesperson Raul Herrera, New Chevy sales Manager Aaron Tully, Finance Ryan Otis, customer relations manager lisa McKelvey, general manager Mike evans all failed to even attempt to resolve all of these issues as they stated they "don't know what to tell me, there is nothing they can do" and "it's not their fault" and "it's not their problem", I had no other option but to file a claim with Oklahoma Motor Vehicle Commission that was able to resolve some but not all issues. I am needing service on my vehicle after only a few hundred miles which I cannot do because I do not even have anything about servicing or what is covered or anything because i was never provided copies of what i signed. Also, the dealership caused me a financial loss as they deducted value on my trade in due to rear end damage from a recent accident that the responsible party is ready and willing to pay the damage to me out of pocket so i can recover that loss but when i took my trade in to the dealership the salesman told me "oh your vehicle isn't going anywhere, I will take it across the street where we get our body work done and get an estimate for you and you can pick it up when you come back to get your second key". i agreed to leave them the vehicle and signed the title to them as i trusted them to do what they promised. if they had not made this promise, i NEVER would have signed the title to them or left the vehicle. I would have gone to get it done somewhere else and returned my trade in and title when i had the estimate. Now the dealership tells me they never sent it like they promised and the have sold it so they have no way of knowing what the damage was. therefore, i have no way of knowing what amount to provide the responsible party and i cannot recover that loss. I don't know if the damage was $200 or $2000 that was the whole point in getting the estimate so the guy who hit me knows what to pay. And now all this dealership can say is "oh well, don't know what to tell you". This is absolutely ridiculous this thieving dealership just ripping off consumers like me who just wanted to buy a safe reliable new car without getting robbed and this is the nightmare I have had to deal with for over a month! I am desperately going to Chevrolet to find a resolution since this dealership obviously has no intention on resolving it and definitely do not care about the customer now that their check for $21,000 has cleared. More

Bought a new Z06! Jessica Soltero did a great job in helping me though the purchase process to buy a new Z06... She was very knowledgeable and courteous ! Finance Mana Jessica Soltero did a great job in helping me though the purchase process to buy a new Z06... She was very knowledgeable and courteous ! Finance Manager was very well trained and I was in and out in One Hour ! More

no stress I really enjoyed the way Jessica and Joe took every effort to make buyiing a car pleasant and easy. They were concerned about helping me find just the I really enjoyed the way Jessica and Joe took every effort to make buyiing a car pleasant and easy. They were concerned about helping me find just the right car for me at just the right price. Enjoyed it. Cheri More

Awesome customer service I went to David Stanley Chevy store in Norman with Angie she wanted a new car , we new Frankie Sanchez from the military. Franklie was very helpful , I went to David Stanley Chevy store in Norman with Angie she wanted a new car , we new Frankie Sanchez from the military. Franklie was very helpful , he took time to listen to what Angie wanted and had her test drive a few vehicles , he was very patient and was able to get her in a vehicle in her price range . As a result the next week while Angie got her windows tinted , I decided to look at some vehicles and yes I ended up getting exactly what I wanted in my price range. I anyone is looking for a car I will recommend David Stanley Chevy in Norman, Oklahoma with sales rep Frankie Sanchez to make it happen. More

Wonderful Very professional and Jessica listened to what I wanted, I talked to her by phone and text prior to visiting the dealership. We drove 3 hours to do bu Very professional and Jessica listened to what I wanted, I talked to her by phone and text prior to visiting the dealership. We drove 3 hours to do business with David Stanley Well worth the trip More

David Stanley steps up again There's a couple reasons my family continues to return to David Stanley Chevy in Norman. #1 is our salesman Derek Stratton. There's never been a time There's a couple reasons my family continues to return to David Stanley Chevy in Norman. #1 is our salesman Derek Stratton. There's never been a time when I've questioned if Derek's suggestions were in our best interest. He goes to bat for his customers and treats us the way you should be treated, even if it personally costs him money. He is honest, fair, and overall the best salesman we've ever dealt with. #2 is because when it's time to step up and give you what your trade is worth, David Stanley does it. You don't find that too often in the car business as most dealerships will attempt to lowball you on your trade-in, but Josh Eckley gave me a fair value for my trade and did what was in my best interest. I wouldn't recommend any other dealer in this state above David Stanley Chevy in Norman. More

Excellent service I worked with Chris Widener and Lowell and Chris worked his butt off, he's an amazing sales man and has the perfect attitude and personality to do wha I worked with Chris Widener and Lowell and Chris worked his butt off, he's an amazing sales man and has the perfect attitude and personality to do what he does, my mother in law in going to come to the dealer in a couple months and hopes to work with him as well!!! Freaking outstanding!!! Chris is f@&$ing awesome!!!! More

Amazing I was very satisfied with my experience at David Stanley of Norman! It was my first time buying a car, and I couldn't of asked for better people to wo I was very satisfied with my experience at David Stanley of Norman! It was my first time buying a car, and I couldn't of asked for better people to work with!! I never felt pressured at all, our dealer was very patient and took me to look at every car that I wanted to. He helped me find a car that was perfect for me! Thank you, Casey! More