Landers Chevrolet of Norman

Gives used-car salesmen a bad reputation The salesman we had was slick, evasive, and lied to our faces. It wasn't until we were completely done that we realized any of this, of course. The salesman we had was slick, evasive, and lied to our faces. It wasn't until we were completely done that we realized any of this, of course. The service department must be non-existent, because the car that was supposedly given a "thirty-point inspection" barely made it the forty-five miles home. It had metal showing through on three of the four tires, had a tremendous shudder at speeds of 55 to 60 mph (which we were prevented from discovering during the test-drive because the salesman, Jerry, wouldn't allow us to take the vehicle onto the freeway), had a cracked radiator, and had an oil leak caused by an improperly-installed oil filter. Within the first 24 hours, we had to replace all four tires and have the front-end aligned. We also had to pay for a replacement key fob in order to securely lock the vehicle. A short time later, the radiator blew and our trusted mechanic was able to determine that the crack had been there for quite some time. He also said the oil filter was not installed properly and was "spewing oil all over the engine." He assured us that these are issues that would have been noticed if the car had indeed been given any kind of inspection. If the dealership hadn't been more than 75 miles from our home (and this mechanic) we would have had him inspect it before we purchased it. All in all, we had to put more than $1,000 into repairs to fix everything that was wrong with the car. The finance staff was rude and condescending, and pulled every trick in the book to hide the real cost of what we were committing to until we had time to read the papers after we left the dealership. We were not given any opportunity to review the papers before signing. We made the mistake of telling them that we had to leave by a certain time (previous appointment in the area) so they deliberately drug out the process (waiting well over an hour just between the salesman saying the deal was accepted and the finance staff starting to print the paperwork) so that we wouldn't have time to properly review the contract. We arrived before 10:00 in the morning, but didn't leave until well after 3:30 pm, having had to reschedule our other appointment after all because of all the delays. We were told that some of the fees were required by the finance company; later when confirming with the finance company we found that this was patently false; as a result the finance company refused to fund the loan and rather than give us the opportunity to arrange private financing the dealership just wanted to back out of the deal and take the car back. This was, of course, after we had already paid for the repairs (and the dealership knew it). It was only due to the help of a different salesman, Lawrence, that we were able to protect our investment. He intervened on our behalf to allow us enough time to arrange financing through our local bank (at half the interest rate that the dealership offered) and he arranged to get the price lowered to what we thought we had agreed to pay (again, the lies about “fees” hid the real price on the contract). Thanks to Lawrence’s actions, we were finally able to get a fair price for the car and a much better financing arrangement. Lawrence is the only employee that we worked with at this dealership who treated us respectfully and honestly. He truly deserves to be working at any other dealership than this one. I can’t imagine another used-car dealership being worse than David Stanley Chevrolet in Norman. More

Great experience John Bowman was a great help in getting me into the car I wanted and answered every question I had, made this car buying experience great for me. John Bowman was a great help in getting me into the car I wanted and answered every question I had, made this car buying experience great for me. More

So easy! We did our paperwork in advance over the phone one evening, came in today to select vehicle. Planned to purchase a new truck, leaving with a very slig We did our paperwork in advance over the phone one evening, came in today to select vehicle. Planned to purchase a new truck, leaving with a very slighly used SUV which will accommodate our grandchildren! Vehicle loaded, love it! More

doing a trade in It was a very friendly experience no hassle our salesman Lawrence laser berry was very helpful explained everything in great detail and made sure we d It was a very friendly experience no hassle our salesman Lawrence laser berry was very helpful explained everything in great detail and made sure we didn't get in over our heads financially a great help with our trade in to a larger vehicle More

A GREAT EXPERIENCE So recently I made my first purchase of a truck at another dealership and I was screwed, they kept playing all these games with prices and were rude. So recently I made my first purchase of a truck at another dealership and I was screwed, they kept playing all these games with prices and were rude. After purchasing at another dealership, I talked to a salesman named Edward on the phone. I told him about my situation with the other dealership and he took that information and asked around to see what could be done for me. Edward continued to keep me updated via text. So I made an appointment to go out and see the vehicle that he had sent me pictures of. When I got there I was greeted and I told the lady at the front desk that I had an appointment with Edward. No later than ten minutes, my fiance and I were greeted by Edward and taking the truck at for a test drive. While test driving, my fiance and I asked a lot of questions (just because we had already been screwed by a different dealership) He very straight forward with us. No games. He informed us about every aspect of the truck. He left nothing out and unlike most car salesman; he seemed to care about us getting a good deal and something that worked for us. After getting a great price we waited about 15 minutes to speak with Dounte, who did all the paper work. He was kind and helped us out so much. He made sure to explain EVERYTHING that had to be signed and informed me that the price per month that I would pay was lowered by 70$. I will be back for another vehicle. More

Great purchasing experience Chris Widener was very helpful throughout our whole purchasing experience. He was knowledgable, and always found the right answer for us. He even st Chris Widener was very helpful throughout our whole purchasing experience. He was knowledgable, and always found the right answer for us. He even stayed later than he should've to show me how to work the computer systems in the car and with syncing my phone, etc. NOT the pushy sales car type, and we loved that about him. More

Chevrolet Equinox & Silverado We bought two new vehicles at David Stanley Chevrolet in 2013. We appreciate the helpful and accommodating sales staff. We also have our vehicles serv We bought two new vehicles at David Stanley Chevrolet in 2013. We appreciate the helpful and accommodating sales staff. We also have our vehicles serviced here because we know that, with the good quality work they provide, our vehicles will stay in top condition. More

2010 Buick LaCrosse For me being a out of town customer over 600 miles away Edwin treated me as if I was right there in the dealership! Stayed in contact with me and kept For me being a out of town customer over 600 miles away Edwin treated me as if I was right there in the dealership! Stayed in contact with me and kept me in the loop. My experience was great and painless! I will definitely be back and recommend David Stanley Chevrolet of Norman to everyone! Thanks again Edwin! More

Cruze on down to David Stanley Chevrolet! I LOVE my NEW 2016 Chevy Cruze!!! :) I had an amazing salesman, Tyler Kittles!!! Tyler encouraged me to take a test-drive & I fell in love with the ca I LOVE my NEW 2016 Chevy Cruze!!! :) I had an amazing salesman, Tyler Kittles!!! Tyler encouraged me to take a test-drive & I fell in love with the car! I also had the pleasure of working with Richard Bell, Ryan B, & Heather Carter, they are awesome!!! Keep up the great work guys!!! I will definitely be back to David Stanley Chevrolet!!! More