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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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August 20, 2022

Always professional and prompt! Found the problem with the seat alert even though it never activated on the way to the service dept!🤪 More

by PEGDERFELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Aug 22, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team can always provide professional and prompt service. If there is anything else we can help with, give us a call! We'll see you in the shop next time!

August 10, 2022

Kaci Service Advisor could use some training on taking ownership of mistakes. Making wrongs right More

by THORNBURGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaci, Service Advisor
Aug 11, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the feedback! We appreciate you bringing your concerns to our attention, and we hope to have another opportunity to provide you with a better experience in the future!

August 08, 2022

Tom was great in dealing with my Traverse's transmission issues. He made an effort to follow up with my extended warranty and to make sure I got the best coverage I could. He communicated where my car was i More

by Diana.lillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 08, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! Tom is an important member of our team, and we're happy to hear he put in the effort to make sure you received the best coverage and a great overall experience. We appreciate you taking the time to recommend Tom and our team, and we'll see you in the shop next time!

August 07, 2022

I arrived at Landers for my appointment for oil change and to rotate my tires. The job was done in a short period of time. While I waited in a comfortable waiting area. The staff there was very frien More

by KDB5573
Recommend Dealer
Yes
Employees Worked With
I didn't see any one in sales dept.
Aug 08, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad to hear our team could complete your oil change and tire rotation in a timely manner. Thank you for sharing your experience, and we'll see you in the shop next time!

July 19, 2022

Excellent service and very helpful. Took the time to listen and explain everything they did to my car. Thank you! More

by sspicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Stansill
Jul 21, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team could provide excellent service, listen to you, and explain your service. Thank you for sharing your experience, and we'll see you in the shop next time!

July 16, 2022

I wouldn't trust anyone else but this dealership with my Camaro!! Very professional start to finish! More

by lewislawncare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasi goff
Jul 18, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad to hear our team could provide awesome work, and we look forward to seeing you in the shop next time!

July 10, 2022

Great service. They. He led my tire and it needed replaced so they ordered a tire and had it ready by the end of the day. More

by KLBRANNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 11, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team could provide great service, and we'll see you in the shop next time!

July 01, 2022

Landers is a great community partner. The clearly communicate vehicle information and talk through options. Professional, convenient and friendly! More

by BJIOHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team could provide clear communication and talk through your options with you. Thank you for sharing your experience, and we'll see you in the shop next time!

June 30, 2022

Customer Service, Kaci Goff, is very professional. She kept me informed regarding my Impala throughout the time I was waiting. I expected to be waiting all day. The repairs were complete in an appropr More

by debraabane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaci Goff
Jun 30, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! Kaci is an important member of our team, and we're glad she could provide professional customer service. Thank you for sharing your experience and for recommending our team! If there is anything else we can help with, let us know!

June 24, 2022

Did fine I just want my truck fixed still making noise in rear suspension. Please fix it, it’s a brand new truck cost lots of money. More

by kendalarndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mac
Jun 28, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! If a team member hasn't reached out to help, please give us a call or send us a direct message on Facebook. Thanks!

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