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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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January 26, 2023

Corey Stansill is the best! !! He is the reason I continue to use and only use Landers .....his customer service is above Par!!! More

by KBRIGGS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Stansil
Jan 26, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the review. We love Corey and are happy you continue receiving five-star customer service!

January 17, 2023

They charged me $300 and didn’t even find a problem the next shop that I took it to fixed it 100% they didn’t put any effort into it they could have done me better will not be going back More

by danvaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graysen Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylon Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Mac, Jack Clayton
Jan 18, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Dan, we appreciate this feedback about your recent service experience. We hope that all our customers leave their service visits happy & satisfied, so we are saddened to hear that this was not the case with you. Our customer relations manager will be reaching out to you to get more feedback about your visit.

January 15, 2023

The service department does a good job if getting the work done and you onbthe road in a timely manner. More

by JROWXNTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
Jan 17, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the five-star review. It was a pleasure having you, and we're glad we could get you rolling again!

December 17, 2022

All ways ready to assist whenever you showed up curiosity n good service can always be expected most time More

by MANTONHARRIS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KasiGoff
Dec 19, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you, MANTONHARRIS31! It is always our pleasure to help!

December 16, 2022

I’d like to give a special thank you to Corey Stansill for this visit. He was very thorough and professional. Awesome to work with!! More

by mikez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, stansill
Dec 16, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the five-star review! We are happy to hear that you had an excellent experience with Corey. Come back anytime!

December 16, 2022

Nothing fixed truck still pulls and back breaks lock up, they don’t care and refuse to fix anything and claim they can’t get it to reproduce problem but refuse to ride and see problems More

by RDEJAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Clayton
Dec 16, 2022 -

Landers Chevrolet Cadillac of Joplin responded

RDEJAGER, thank you for providing us with this feedback. Our goal is to provide quality service to both our customers and their vehicles, so we’d like the opportunity to make this situation right. We’ll send you a private message to confirm your name and contact information so we can then look up your service records and reach out.

December 01, 2022

Excellent service! !! Friendly customer service department always helpful. Landers Chevrolet Cadillac of Joplin is the best!!! More

by MDWG4HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mac
Dec 02, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the five stars and for choosing Landers!

November 26, 2022

The lady that checked us in and out was very friendly and it was a fast service. Will be back. More

by kyramott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 28, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the five stars and the positive review. We look forward to your next visit!

November 25, 2022

Did not rush me, gave me the important information on the truck, recommended to anyone. More

by LUCINDACOX57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you, Lucinda. Come back anytime!

November 10, 2022

We love working with Corey! He always makes our experience as easy as possible! We trust Landers with all our vehicles! More

by yolarcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Nov 10, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to share your experience with Corey during your last visit to our dealership. He's a real asset, and we're so lucky to have him on our team! Safe travels!

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