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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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July 31, 2023

Never top off fluids when getting your oil changed. Rotate tires but never recalibrated them. Had a known issue with my blazer appointment was at 10:30 didn’t leave the dealership until 2 as they made More

by tristacarmichael22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name
Jul 31, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Trista, we hate to hear that our service department didn't meet your standard of service. Our service manager will give you a call soon to discuss your recent visit. We hope that we can help make this right and to earn your business back in the future. Thank you for your time.

July 25, 2023

The service man took puctures so i could see what he seen under the car.put my mind at ease. More

by dakotasquaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Dakota, thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had an easy experience during your last visit to our dealership with our service department and that our staff went above and beyond for you. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

July 22, 2023

The service at Landers Chevrolet is excellent. I wouldn’t take my car anywhere else. More

by sharonmoorehead159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jul 24, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for giving Landers Chevrolet Cadillac of Joplin your business and positive feedback, Sharon!

July 21, 2023

Super easy to deal with. Corey with service is very attentive and quick to respond! More

by TBIRDMAN862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Jul 21, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast and pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

July 02, 2023

Great service so far! No issues , done in a timely manner! Awesome waiting room A+ More

by climon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe woods
Jul 03, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate your business. We're so happy to hear that you had a fast and pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

June 22, 2023

Friendly helpful staff. Flexible hours so it was easy and convenient for me to schedule our first service appointment. They also text me reminders so I didn't forget appoint More

by adbrock2014
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jun 23, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a convenient experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

June 15, 2023

I was sold a warranty that I was told would cover any problems that may arise. I was told that I was mistaken and told my warranty covers other problems but not the one I was experiencing. More

by taylorroberson1999
Recommend Dealer
No
Employees Worked With
Graysen Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Taylor, we would certainly like to look into what happened here. It sounds like there may have been a miscommunication regarding your warranty coverage, and we would like to get this all cleared up for you if at all possible. Our general manager will give you a call soon. Thank you.

June 10, 2023

Spent a thousand dollars on tires, was not informed I didn’t get road hazard warranty, drove over something sharp that cut my tire and you didn’t offer to replace the tire, instead I got a patch that wil More

by TERRI.JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou
Jun 12, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Terri, we would certainly like to look into what happened here. It sounds like there may have been a miscommunication regarding your warranty coverage. Our general manager will give you a call today to get this cleared up for you. Thank you.

Jun 12, 2023 -

TERRI.JO responded

I have only had these tires for 3 weeks and this is my 3rd vehicle I purchased from there, it will be my last.this is very wrong in the way you do your customers!

May 23, 2023

Landers has always been accommodating, friendly and professional. It is easy to get scheduled for service and they have good communication. More

by MRC12362
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
May 23, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to leave us this 5-star review and share your experience! We truly appreciate your business. Please don't hesitate to reach out if there's anything we can do for you in the future!

May 20, 2023

Fast efficient service! . The friendly and professional staff treated me like a person not a number. More

by hharmon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

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