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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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July 14, 2020

Historically, dealerships are not high on my list. They tend to be pushy, are more worried about selling you a new card than fixing your current vehicle or are dismissive about your complaint if the vehicl More

by GRACEY1112
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Gracey, Thanks for taking the time to leave a review! We're glad you had an awesome experience with Corey in our service department, and we look forward to seeing you next time!

July 12, 2020

Landers has been doing a great Joplin. Keep up the good work I do not do Facebook or google as I do not know how have never been on either. More

by gary272
Recommend Dealer
Yes
Employees Worked With
Carl Williams, Tony Munter, Wes Simmons
Jul 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Gary, Thanks for the kind review! We're glad you you had a great service visit with us, and we look forward to seeing you in the store again!

July 10, 2020

Lou Quinn👍 An absolute pleasure working with Lou Quinn service advisor at Landers Chevrolet. Always great service and always in and out with no delays. More

by Pollard209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jul 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Pollard209, Lou is wonderful! We're glad you had an awesome service appointment with us, and we look forward to seeing you in the store next time!

July 07, 2020

Very helpful and friendly. Can always call them with a question and they will help you. Can book appointments with the service department online which is very helpful. More

by mcoursey
Recommend Dealer
Yes
Employees Worked With
Mark Tackkett
Jul 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

mcoursey, Thanks for the kind review! We appreciate you and we look forward to seeing you in the store next time!

June 30, 2020

I like it every time I go to change the oil people are not pushy my service is so quick I do not have to wait that long More

by martinez7862
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Jul 06, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We appreciate your business, and we look forward to seeing you in the store again!

June 30, 2020

Replace Spark Plugs and Wires Charging $583.42 to diagnose the rough idle and acceleration problem , then replace 6 spark plugs and 6 spark plugs wires seems way way over priced. More

by BBAGZIS
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Corey Stansill
Jul 06, 2020 -

Landers Chevrolet Cadillac of Joplin responded

BBAGZIS, We're disappointed to hear how you feel about your experience. It is very important to us to provide competitive and reasonable prices, however, pricing can vary based on labor time, materials and parts necessary. We would be happy to speak with you more about this and review your service bill. Please expect a private message from us soon regarding your contact information. Thank you.

June 27, 2020

Worst technicians ever. I will never go back to have my vehicles worked on here. Fix this and fix that and your car will stop doing what it's doing. So I had them fix this and fix that. $1150.00 later, th More

by barbijo
Recommend Dealer
No
Employees Worked With
TRAVIS, Bill Ryan
Jul 02, 2020 -

Landers Chevrolet Cadillac of Joplin responded

barbijo, We're very concerned to hear about the issues you're having with your vehicle. We'd like to reach out to you so we can learn more and get this fixed for you. Please expect a private message from our team regarding your contact information so we can give you a call. Thank you.

June 26, 2020

Awesome Service Department This is one of the better service departments I have ever used. Texts you when vehicle ready, provides a large lounge area, and fast service. More

by MARLYS.SHOMBERJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey in Service and Sean in Sales
Jul 06, 2020 -

Landers Chevrolet Cadillac of Joplin responded

We're glad you had a great experience with our service department! Thanks for the kind review, and we hope to see you again in the future!

June 26, 2020

The service department is awsome I worked with Kaci Goff and Corey Stanstill they both are very knowledgeable service personnel I would recommend this service department to others. And landers is a good pla More

by MICHAELORNSBY79
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaci Goff,Corey Stanstill
Jul 06, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review, Michael! We're glad you had a great experience with Kaci and Corey, and we look forward to seeing you again next time!

June 26, 2020

Excellent customer service with professional service advisor Lou Quinn. I had did not have a scheduled appointment, however I was greeted timely and helped with my recall More

by smill
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jul 06, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! Lou is awesome and we're glad he could help you out with your recall.

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