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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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August 14, 2020

My service was fine. Wish they had oil change coupons. I received 1 when became Landers and then no more. Would be nice to have. More

by jkwilson1908
Recommend Dealer
Yes
Employees Worked With
corey
Aug 17, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We have an oil change coupon on our website currently. Next time you come in for service, check our service specials first! Simply print the coupon or show the coupon on your smartphone at the time of service. Thank you!

August 05, 2020

I Highly recommend going anywhere else!! Overall Customer service was terrible. Numerous trips back and forth to dealer to get repairs finished. Very disappointed in the experience from so many aspects More

by RILEYBLEE
Recommend Dealer
No
Employees Worked With
Service
Aug 06, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Riley, We're bummed to learn that your visit was less than ideal because of miscommunication and multiple trips to have your vehicle's issue fixed. We'd like to take steps to correct this so please be on the lookout for a call or email from a member of our team. Thanks.

July 31, 2020

Always a pleasant experience. That is all I have to say about my experience. This is stupid to make me say more about my experience More

by Traci Journot
Recommend Dealer
Yes
Employees Worked With
Service
Jul 31, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Traci, Thanks for taking the time to leave a review! We're glad you had a great experience with us.

July 29, 2020

Oil Changed/Tire Rotation My husband took it in for service. He said they were quick and responsible. You guys are making this review process difficult by requiring 25 words. More

by WENDI.SILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name. My husband took my vehicle in.
Jul 30, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Wendi, Thanks for taking the time to leave a review! We appreciate it. We understand that the 25-word requirement is frustrating, but we are unable to change it because this is a DealerRater rule. We hope you understand!

July 26, 2020

Thank you we can always trust our vehicles with them also the best person that took care of us is Mr.Lu very Friendly always anwering every question you have.. More

by VALENZUELAMIREYA04
Recommend Dealer
Yes
Employees Worked With
Mr. Lu
Jul 26, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review! It's great to hear that you trust us with your service needs. Thank you for your business, and we look forward to seeing you next time!

July 26, 2020

For the love of God, it's too hot out to do too much typing on this phone. Landers beats the heck out of the previous owners of this dealership More

by dbaumel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 26, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We're glad you had a great experience with us, and we hope to see you again in the store!

July 24, 2020

Ooo changed and security fixed. I can’t really complain. Not the best situation but I’ll take it, life happens not a reflection of landers though. More

by JMORALES786
Recommend Dealer
Yes
Employees Worked With
Kassi
Jul 26, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We're glad we could help you out.

July 18, 2020

Scheduled Service I might suggest whoever is doing a scheduled service to understand the time involved for the project. There wasn’t a loaner car, and had to make arr More

by LHyder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know the name of the girl that scheduled the appointment.
Jul 23, 2020 -

Landers Chevrolet Cadillac of Joplin responded

LHyder, Thanks for taking the time to leave a review and give us some feedback. We understand your frustration, and we hope we can provide you with a five-star experience next time. Thank you for your patience.

July 16, 2020

Great Service Department (Warranty Work) 2nd time in a month for service work that was unrelated. Tom Schaub, my service Advisor, made an appointment because my 2017 Silverado was shifting h More

by lanegar6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schaub
Jul 17, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We're glad that Tom could help you out with your 2017 Silverado. We look forward to seeing you next time!

July 16, 2020

I believe that Landers Chevrolet is a good dealership and has a great service department. I would highly recommend Landers Chevrolet to my friends and family. I like Landers Chevrolet. More

by MIKEWILKERSON2058
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Quinn is my service advisor ., Tony Munter, Wes Simmons
Jul 17, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Mike, Thanks for taking the time to leave a review! We're glad to hear that you had an awesome experience in our service department, and we look forward to seeing you next time! Thanks!

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