Landers Chevrolet Cadillac of Joplin - Service Center

I appreciated that they got my truck in right away and they even washed it! I liked the emails leading up to the day reminding me of my scheduled appointment and they took care of everything that was need they even washed it! I liked the emails leading up to the day reminding me of my scheduled appointment and they took care of everything that was needed for service. Shawn, who sold us the truck was there and inquired how everything was and made sure we were happy with our purchase. Thank you to everybody! More

I was really happy with the service I recieved on my Malibu. Thomas was great and made me feel welcome and most importantly helped me get my car back to normal . I be back again. Malibu. Thomas was great and made me feel welcome and most importantly helped me get my car back to normal . I be back again. More

Representative, (Kasie Goff) was super nice and very intelligent regarding my Malibu's problem. I had purchased an extended warranty, (not from Landers) and am very disappointed with how the deductible intelligent regarding my Malibu's problem. I had purchased an extended warranty, (not from Landers) and am very disappointed with how the deductible works, (same engine light problem from 3 weeks ago when Landers fixed it) but had to pay same warranty monies again. I feel should have been covered because not fixed 3 weeks ago. Oh well. More

Tom was such a sweet heart. He got my car in as soon as I got there that morning and made sure I knew where the waiting room was and let me know an approximate wait time for the work to be done. I have s I got there that morning and made sure I knew where the waiting room was and let me know an approximate wait time for the work to be done. I have some problems with anxiety and was having a difficult day and I forgot how to turn my radio back on as i seldom turn it off. He turned it back on and laughed with me about how something so simple can make our day. He DID NOT laugh at me for being a scatterbrain that morning. Thank you so much it truly made my day much better. More

They were very good when they were trying to fix my truck , they have been very courtesy. Lou Quinn is a very important part of the service dept, truck , they have been very courtesy. Lou Quinn is a very important part of the service dept, More

The service folks worked hard to identify the problem with my new truck. Unfortunately, it required an additional visit with an extensive test drive while hooked up to a laptop. The service manager d with my new truck. Unfortunately, it required an additional visit with an extensive test drive while hooked up to a laptop. The service manager did everything he could including putting his top techs on it. Jason and Kevin gathered as much data as they could and will be sending it to GM for a complete and thorough analysis. More

Great customer service, friendly and accommodating employees that helped with our car troubles. Very reasonable pricing for the quality of work that is performed. Highly recommend employees that helped with our car troubles. Very reasonable pricing for the quality of work that is performed. Highly recommend More

The sales floor Carl did a great job liked working with him very well and the service advisor Miss Goff did a excellent job working with us and the tech can’t remember his name but so far seems like he did him very well and the service advisor Miss Goff did a excellent job working with us and the tech can’t remember his name but so far seems like he did a great job on the truck thanks again everyone five star rating and looking forward to do future business Yes I highly recommend this dealership More

Disappointed I have bought my last 2 cars from Crossroads. When I bought my Cruze, it came with free oil change and tires for as long as I owned my car. I got my o I have bought my last 2 cars from Crossroads. When I bought my Cruze, it came with free oil change and tires for as long as I owned my car. I got my oil changed last year at Landers and you guys honored this so when I went in on Saturday I didn't realize there would be an issue but there was. When I first got there, Kasi was really nice but when it came time to pay and her manager said they would honor the agreement that I had with Crossroads, she wasn't very happy. First she told me that I would have to bring my contract in the next time and then she told me that I didn't need to bring in my contract because they would never honor it again. She wasn't very nice about it either. Having dealt with Crossroads for so long who was very customer friendly, I was very disappointed in the way I was being treated More