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Landers Chevrolet Cadillac of Joplin - Service Center
Joplin, MO
665 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center
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September 20, 2020
They suck!!!! They are not honoring my lifetime oil changed for my vehicle I just spent 9000 on a new motor!!! Very disappointed!!! Won’t go back ever!!! changed for my vehicle I just spent 9000 on a new motor!!! Very disappointed!!! Won’t go back ever!!! More
by docnrowdy
Verified CustomerEmployees Worked With
Other Employees :
Johnnie Wilson, Mark Tackkett, Carl Williams, Derrick Zimmerman
September 19, 2020
Poor service department and vacant showroom. Took my SRX in for removal of dead rodent in air/heat vent system. Was charged $300+ for removal. That price should have included thorough detailing, but it didn in for removal of dead rodent in air/heat vent system. Was charged $300+ for removal. That price should have included thorough detailing, but it didn’t! My SRX smelled horrible for a couple weeks, so the rodent debris wasn’t cleaned thoroughly! More
by Judy’sSRX
Employees Worked With
Service department
September 19, 2020
Communication was very good. Shortly after our Equinox began displaying engine trouble our vehicle was scheduled to be repaired. Landers did not hesitate in providing my wife a loaner car to drive home wh began displaying engine trouble our vehicle was scheduled to be repaired. Landers did not hesitate in providing my wife a loaner car to drive home which made our dilemma a lot more tolerable. Have to put a plug in for Lou Quinn. He was helpful and informative throughout. Honestly in the next 30 months I will be buying a new or a relatively new truck - Landers will be my first stop. More
by LCADDIS
Employees Worked With
Lou Quinn
September 18, 2020
Cassie was very nice. Car was there for hours for a diagnostic because the engine light was on. They called and said it was fixed. The very next day my engine light came on again for the same reason. diagnostic because the engine light was on. They called and said it was fixed. The very next day my engine light came on again for the same reason. Pretty sure it was just cleared off. Can't get my car back in because neither time a loaner vehicle was available. More
by ELYSELORRAINEELLIOTT
Employees Worked With
Cassie in Service
September 17, 2020
Speedy and professional, just as always. I have continued to buy vehicles at this agency specifically because of the service department and because of Corey Stansill. continued to buy vehicles at this agency specifically because of the service department and because of Corey Stansill. More
by carolyntrout
Employees Worked With
the service person is not listed. It is a woman in the end office.
September 12, 2020
I'm always treated well and the service advisers know me by name I'm always taken care of and they make sure my needs are met. Wouldn't take either one of my trucks anywhere else for service by name I'm always taken care of and they make sure my needs are met. Wouldn't take either one of my trucks anywhere else for service More
by shawnmontgomery740
Employees Worked With
John “Goat” Goertzen
September 11, 2020
I can purchase a new vehicle in lots of dealerships, but you will not find excellent, courteous and friendly service like I find at Landers in Joplin. you will not find excellent, courteous and friendly service like I find at Landers in Joplin. More
by schemh
Employees Worked With
Tom Schaub
September 11, 2020
They have always come thru and fixed our 2011 Aveo. We appreciate their service and skills. They were always Prompt and got it done just when they said they would appreciate their service and skills. They were always Prompt and got it done just when they said they would More
by charlesstillman
Employees Worked With
the girl service manager helped us
September 11, 2020
Corey Stansill did an exceptional job in taking care of our automotive repair needs. I appreciated his willingness to expedite the services needed with thoroughness and professionalism. our automotive repair needs. I appreciated his willingness to expedite the services needed with thoroughness and professionalism. More
by MYUHASFAMILY5
Employees Worked With
Corey Stansill
September 09, 2020
I appreciate the professional service with making sure of the appointment time in advance with updates and response when the vehicle service was completed on time. the appointment time in advance with updates and response when the vehicle service was completed on time. More
by DUCKMASTER243
Employees Worked With
Thomas in service
