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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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October 22, 2020

I am new to the area and Joey’s help in purchasing my new Silverado was fun and easy. Great place to do business and will definitely come back. More

by jeepfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

We're glad that Joey could help you out! Enjoy your new Silverado, and don't hesitate to give us a call if you need anything.

October 22, 2020

Always have a great experience. The employees are always very kind and informative. Definitely recommend having your car serviced at Landers. The do great work. More

by jesseashort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Williams, Derrick Zimmerman
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Jesse, This is what we like to hear! Thanks for taking the time to leave us a review. We appreciate your business and we look forward to seeing you next time!

October 20, 2020

Scheduled service for oil change and tire rotation at this dealership for their participation in my chevy rewards but the cost is higher so maybe not with it the drive over to this dealership. More

by ldparkison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for leaving a review and giving us some valuable feedback. We always have coupons and discounts available on our website. We would be happy to point them out to you next time!

October 14, 2020

Kasi Goff, my service advisor was excellent. Problem diagnosed promptly and repaired in short order. Couldn’t have gone smoother. Why go anywhere else? I will recommend to others. More

by pwr4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

We're glad to hear that Kasi could help you out! We appreciate your business and we look forward to seeing you next time!

October 13, 2020

Reservation for appointment was quick and easy. Employees were prompt and friendly. Shop and waiting room were clean and well managed and Social Distanced, Reservation lady was very helpful. More

by mariehood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Marie, Thanks for taking the time to leave a review! We're glad you had a great experience with Corey in the service department!

October 12, 2020

In/out easy, courteous staff, nice waiting area.Prefer In/out easy, courteous staff, nice waiting area. Prefer to use dealership. Always clean, tidy and never feel like I'm being pushed to purchase someth More

by Annex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaci Goff
Oct 13, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We'll see you next time!

October 10, 2020

I appreciate the care and advice that I receive when I go for routine service. They check everything and advise me of service needs of which I would not be aware. I pick the time of day that works best for m More

by billy245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Oct 13, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review, Billy! We appreciate your business and we look forward to seeing you again next time!

October 08, 2020

Dealership is very clean. Im glad they replaced the old chairs with new ones in waiting area. Much more positive reflection on their care about customers. More

by GARY.UPDEGRAFF10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasi Goff. Very professional and knowledgeable.
Oct 13, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Gary, Thanks for taking the time to leave a review! We're glad you had a great experience in our new waiting area!

September 30, 2020

Kace was really helpful answering my questions. She has a great attitude and she is on task. The waiting time for the service was good. More

by RAZOARELI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kace
Oct 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave a review! We appreciate you!

September 24, 2020

A brake job that I was told would be done by end of day took three days, after promise of done by end of day each day and I would drive all way to be told not done. Then was told I could maybe get you a $4 More

by matthewrrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaci Goff
Sep 28, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Matthew, We're very concerned to hear how you feel about your experience. We always try our best to have service completed quickly, however, in some cases it can take longer than anticipated. We'd like to learn more about the issue you are having with your air conditioning so we can make it right for you. Please expect a call from a member of our management team soon. Thank you.

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