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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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December 23, 2020

The service was done at the scheduled time and the person helping me was knowledgeable and helpful. The waiting room was comfortable and convenient for me. More

by jlm124
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
no one
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review! See you at your next maintenance appointment.

December 20, 2020

Service was excellent as always, top notch group of employees . Service was was quick and very thorough. I continue to utilize their service department because I can always count on their assistance. More

by MARKMCFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey S.
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Mark, Thanks for taking the time to give us a review. We're glad that our service department could help you out! See you next time.

December 18, 2020

The service dept. Was very polite and explained that there was no problem with my car. Said they checked everything and said it was all ok. More

by SHIRLEYOLESEN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Shirley, We're glad our service department could help you out! Thanks for taking the time to leave us a review. We appreciate your business!

December 15, 2020

Corey always does a fabulous professional job. I wish he could be my go to employee whenever I need something from the dealership. Thanks Corey for always going above and beyond. Jerry Gusta More

by JLEEGUSTA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey-Service Dept.
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Corey is awesome and we're glad that he could help you out! See you next time!

December 06, 2020

Great service by Lou , called the same day, got me in and was done within two hours lou sent me a text saying service was completely done. More

by RBARTLETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Woods
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

This is what we like to hear! Thanks for taking the time to leave us a review. We appreciate your business and we look forward to seeing you next time!

December 06, 2020

Great fast and friendly service clean comfortable waiting area. Very nice place didnt have to wait long at all for oil change got us right in and out. More

by MATTANDJAYOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Wilson
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Matt and Jay, Thanks for taking the time to leave a review! We're happy to hear that you got in and out of the shop quickly. See you next time!

December 02, 2020

Great communication and the repairs in my truck made it feel new again! I would recommend landers Service dept to my friends! When I take my truck there I know it will be fixed right! More

by JASONMORRIS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansil
Dec 04, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Jason, Thanks for taking the time to leave us a review! We appreciate your business and we look forward to seeing you again next time!

November 28, 2020

I went in told them what I was there for they took my car and was finished in no time . Friendly people and fast service More

by EUNICESPAINHOWER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks, Eunice! We're glad we could get your service finished in record time. See you next time!

November 25, 2020

This was not a purchase but instead a routine service appointment. However, we were pleased with how things went and Mrs. Goff did an exceptional job and has excellent customer service skills! More

by CURTIS.HERVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Curtis, Kasi is wonderful and we're happy to hear that she could work this out! Thank you for your patience. We appreciate you and we look forward to seeing you next time!

November 24, 2020

My wife waited 3 hours to get an oil change and 3 options to fix the shuttering on her car that anyone could google. We were charged $115 for a diagnostic test without any rationale for which one would be t More

by AmyPyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
Nov 26, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Amy, we apologize for the wait when we serviced your vehicle. We use the diagnostic test to rule out any more serious issues, and if there's any more assistance we can provide, please let us know. Thank you.

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