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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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January 16, 2021

The service department always gets me an appointment as soon as possible. They are prompt on the repairs and get me back to going ASAP. More

by Durbinandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaci Goff
Jan 19, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave us a review! We're glad we could help you out. See you next time!

January 16, 2021

Very good and friendly service, a little high on the cost of the work. Price on tire and cost of labor seemed a bit out of line. More

by AVALONFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for choosing us for your service needs. We look forward to seeing you again next time!

January 13, 2021

The service was timely and thorough. Everything was well explained prior to the service. Future services were explained as well. The staff was friendly and the waiting area was inviting. Friendly staff. More

by Tom S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassi Goff
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks, Tom! We're glad we could help you out with your service needs. See you next time.

January 09, 2021

So far only good experience with landers. Very pleased as of now. Always quickly to respond to my needs and very resourceful. Good at keeping me updated More

by NICOLEBURWELL323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Williams
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Nicole, Thanks for choosing us for your service needs! We hope to see you again in the future.

January 07, 2021

Dealer did provide a courtesy vehicle while requiring 6 hours on 2nd trip to find that they had not seated the oil dip stick properly causing the check engine light to come on again after the first shop v More

by petersonss
Recommend Dealer
No
Employees Worked With
Kasi Goff (advisor) did everything she could to assist me, however I never spoke to a service technician on either visit
Jan 07, 2021 -

Landers Chevrolet Cadillac of Joplin responded

petersonss, We're very concerned to hear how you feel about your service experience. We understand how frustrating this was for you, and we know that it was a great inconvenience. We regret that we were unable to provide you with a courtesy vehicle, and we'd like to find a way to make this right. Please expect a private message regarding your contact information soon. Thank you.

January 05, 2021

Always great service! Corey was able to get an issue that came up that morning scheduled for the same time I was in for an oil change, saving me a trip back. His efforts are greatly appreciated! More

by Cac04002
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Corey is awesome and we're so lucky to have him on the team. See you next time!

January 05, 2021

He says he was pleased with the service. He had no wait time when he arrived and he appreciated the friendly & quick turn around so he could be on his way.. More

by JBUCKLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Guinn
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave us a review. See you next time!

January 01, 2021

Not happy at all. I understand I did not buy the car from you. (Crossroads). But in buying them out you should be obligated to honor the deals that were made. Had tires for life and have just over 30,000 mil More

by BART0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
Jan 04, 2021 -

Landers Chevrolet Cadillac of Joplin responded

BART0722, We're concerned to hear how you feel about your experience. We'd like to review your contract with Crossroads and and give you a call so we can make this right. Please be on the lookout for a private message regarding your contact information. Thank you.

December 31, 2020

Fast friendly service! No pressure to purchase parts I don't need. I feel they are very honest. That's what it's all about. 😘 More

by RENEEPAKITSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaci Goff
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for choosing up for your service needs! We're glad we could help you out.

December 29, 2020

Service was excellent as always, top notch group of employees. The service was done at the scheduled time. The waiting room was comfortable and convenient for me. More

by WAHOOS_DAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks! We're glad we are your service center of choice. See you next time!

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