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Landers Chevrolet Cadillac of Joplin - Service Center
Joplin, MO
665 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center
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April 23, 2021
there was nothing wrong with the oil change, let me tell you about the service department, it all who you get, in other words I got oil changes , the service department is supposed to check a lot of stuff, you about the service department, it all who you get, in other words I got oil changes , the service department is supposed to check a lot of stuff, you have to do what ever they tell you. I have my oil changed and tires checked and every time >we have engines for life and tires for life, but now that we need new tires you are not going to honor the agreement. you said that i didn't have the tires rotated enough. what a cop out , so that how you treat a disbled viet nam vet, we will never be back, if that the kind of service you have for senior adults . More
by kccbob2001
Verified CustomerEmployees Worked With
none of those
April 22, 2021
I was shocked when I was told the cost of my oil change. Landers Chevrolet charged me $12.31 per quart for 8.8 quarts of Mobil1 oil. After I left the dealership I called another Chevrolet dealership to fi Landers Chevrolet charged me $12.31 per quart for 8.8 quarts of Mobil1 oil. After I left the dealership I called another Chevrolet dealership to find out how much they charged for the same oil. They charge $7.00 per quart. I then called a local lube center and they charge $5.35 per quart for the same oil. And contrary to what it states on the invoice I received, I was not given an advance quote on the job. I feel I was ripped off by over $50.00. Therefore I will never do business of any kind with Landers Chevrolet again. And as an officer of our local Corvette Club, I will make sure that all of 60 members are made aware of the treatment I received at Landers Chevrolet. More
by SRM536
Employees Worked With
Lou Quinn
April 12, 2021
Timely, friendly, professional, excellent service and follow up after service. Will always bring my Toyota here over Fletcher. Thank you Landers for your great service! follow up after service. Will always bring my Toyota here over Fletcher. Thank you Landers for your great service! More
by Camy
Employees Worked With
April 10, 2021
Great service Lou listens to me and takes care of everything. Very considerate of our needs and easy to work with. Thanks for the care everything. Very considerate of our needs and easy to work with. Thanks for the care More
by AVALONFARMS
April 09, 2021
Everyone was very nice and happy. I had to get a loaner car 2 times and both times they gave me a brand new car. Can’t beat that for service. car 2 times and both times they gave me a brand new car. Can’t beat that for service. More
by lois.cobble
Employees Worked With
Other Employees :
Can’t remember his name but he called me every day and kept me informed about my car., Mark Tackkett, Derrick Zimmerman
April 05, 2021
Kaci Goff was very polite and professional.We were very Kaci Goff was very polite and professional. We were very pleased with the promptness and service on our truck alignment. We appreciate quality servi Kaci Goff was very polite and professional. We were very pleased with the promptness and service on our truck alignment. We appreciate quality service and friendly staff. More
by shirleydickson545
Employees Worked With
Kaci Goff
April 04, 2021
Service from Landers Cheverolet was the best. Especially since it was an unexpected reason for needing them. They were so kind and helpful! Thank you! since it was an unexpected reason for needing them. They were so kind and helpful! Thank you! More
by WILLIAMS.LINDA1972
Employees Worked With
Lou
April 03, 2021
I had a very good experience Kathy and service took real good care of me just like courtesy that’s why I keep coming back good care of me just like courtesy that’s why I keep coming back More
by TEDDYFAULKNER4333
Employees Worked With
March 31, 2021
Don’t waste your time!!!About 5 days ago I posted a Don’t waste your time!!! About 5 days ago I posted a review about a dishonored service appointment at Landers in Joplin. Their resolution was fo Don’t waste your time!!! About 5 days ago I posted a review about a dishonored service appointment at Landers in Joplin. Their resolution was for me to do another 111 mile round trip with NO COMPENSATION!!!! Save your time and money . Stay clear. FYI another dealership that goes by the name of Hendrick brought a diesel tech in on a Saturday, and completed the needed maintenance on my truck. Again all I can say is don’t waiste your time and money. Stay clear!!!! More
by KateR
Employees Worked With
Tom somebody
March 31, 2021
We started when Landers was Crossroads and have found both ownerships to be outstanding. 2008 marker our purchase of a new Impala, our dream car of dream cars. Being away to server an Ohio church 2013-20 both ownerships to be outstanding. 2008 marker our purchase of a new Impala, our dream car of dream cars. Being away to server an Ohio church 2013-2016, we purchaaed our fine Malibu in Marrieta, returned home to Anderson, and resumed our relationship with your dealership. All of our service work business has gone to you. VERY DISAPPOINTED TO SEE YOU DISCONTINUE THE CAR WAS - please consider re-opening that. From the beginning, our favorite service rep has been Lou - he communicates very well, cares, and goes the extra mile. We're here to stay in Anderson since I have retired as a pastor, and expect to stay on with Landers. Should we ever purchase another new car, Landers will be our first stop in exploring options. Thanks for being there, and do something nice for Lou. D.Wayne and Janice Bearbower. More
by THEBEARBOWERS
Employees Worked With
Lou
