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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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May 14, 2021

Corey does a great job! He gets our Traverse in to get serviced in no time and provides us with any additional answers we have. More

by JUDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks, Judd! We'll see you next time.

May 13, 2021

Joe and Tom are the best!! They are the reason I ravel to Joplin to have my vehicles serviced. It was super fast and easy More

by Cindy72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review, Cindy! We're glad that you make the trip to Joplin to work with us.

May 11, 2021

setup appointment got a service advisor and was sent a phone number to keep in touch with advisor on vehicle service.was also sent a link for payment if I was not there.p More

by thomasriddle1705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaci goff
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks, Thomas! We appreciate your business!

May 09, 2021

Good service and got right in and out within 6 hours. But, the price tag is way too high. This is the second time within a few weeks that the price was terribly high. More

by SCOTT.MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
May 10, 2021 -

Landers Chevrolet Cadillac of Joplin responded

We're glad to hear that you are satisfied with your service, but we're disappointed to hear how you feel about our pricing. We do our best to provide competitive pricing. We'd be happy to review your bill with you to answer any questions you may have. Thank you.

May 08, 2021

I appreciate you taking care of the warranty on my GMC. Lou kept us updated on the repairs. I would recommend anyone to call Lou for any questions concerning warranty repairs, or issues they are having wit More

by RONSTOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Ron, Thanks for choosing us for your service needs! We're glad to hear that you had a great experience working with Lou.

May 05, 2021

Lou Quinn is great about getting my truck in for the techs to check it out. The techs haven’t been able to find out what the problem is More

by cherryluv_cherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

We're glad we could help you out with your service needs. Give us a call if you need anything!

April 28, 2021

Very quick and friendly. She answered any questions that I had and very knowledgeable. Asked me up I needed anything else that she could help me with. More

by Wendel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Wendel, We're glad to hear that you had a great experience in our service department. See you next time!

April 28, 2021

The service was good but I am upset that GM did not cover the work. My car is too new to have this issue and GM know of the issue on these type of vehicles. More

by young5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for taking the time to leave us a review! We look forward to seeing you in the service department again next time.

April 26, 2021

I had a wonderful experience, I had came in for a 75,000 mile service and for some reason my windshield wiper decided to fly off right when I was getting ready to go to the service dept. 3 gentlemen that we More

by ProderiQue5466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Derrick Zimmerman
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

We're glad to hear it! Thanks for choosing us for your service needs. See you next time!

April 23, 2021

The service was good. Had to bring it back to have the rear hatch auto-open switch activated after they installed a new rear passenger side sensor. In their defense, the rear hatch is separate from the si More

by GENE GROUNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schaub
Jun 14, 2021 -

Landers Chevrolet Cadillac of Joplin responded

Thanks, Gene. We're glad we could get this sorted out for you. See you next time!

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