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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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November 16, 2023

Awesome staff at this location! Techs got the job done quickly. All around great experience. More

by jamesford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Nov 17, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for your excellent input, James! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Your Friends at Landers Chevrolet Cadillac of Joplin

November 07, 2023

Great experience. Good person taking care of us. Thats about it. All i got to say. More

by charlieletts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Nov 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Landers Chevrolet Cadillac of Joplin! Your Friends at Landers Chevrolet Cadillac of Joplin

November 05, 2023

They are always accommodating , Corey is always there to help me get the best service , More

by cindyboyd57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Nov 07, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Cindy, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Your Friends at Landers Chevrolet Cadillac of Joplin

October 27, 2023

The service department who handled my vehicle service was very kind and handled my recall service well. More

by GLENNALOVELL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Oct 30, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for your outstanding rating about our service department, Glenna. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Your Friends at Landers Chevrolet Cadillac of Joplin

October 27, 2023

Great service! Tom Schaub was very helpful and he provided exceptional communication. Tom also offered a courtesy ride back to my house. More

by RLQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schaub, Service
Report | Print
Oct 30, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for leaving us this great review! We are very happy to hear that Tom could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Your Friends at Landers Chevrolet Cadillac of Joplin

October 24, 2023

Always friendly service. Any questions I've had about the service have been answered with honesty. My normal service consultant Tom is awesome. More

by TYSONKISSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Schaub
Report | Print
Oct 25, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Your Friends at Landers Chevrolet Cadillac of Joplin

October 22, 2023

Refused to help me with warranty work for my Chevy Silverado black widow. Sca performance would have dealt directly with them and paid for the service, and I was refused. Ended up having to go to rope More

by eeadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone in service
Report | Print
Oct 24, 2023 -

Landers Chevrolet Cadillac of Joplin responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and use this as a learning experience for our team. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Rob Whittaker | General Manager

October 20, 2023

Great service and very friendly and prompt. Waiting room is very nice and comfortable. Highly recommend. More

by NANCYFREE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service dept
Report | Print
Oct 20, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for visiting our service department and for leaving the kind words, Nancy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Your Friends at Landers Chevrolet Cadillac of Joplin

October 10, 2023

Cory is the best always takes care of our needs and keeps us informed about results More

by CATANDPIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Oct 11, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Your Friends at Landers Chevrolet Cadillac of Joplin

October 06, 2023

Noticed that my drivers side front lug nuts were visibly loose and 4 of the six moved to finger pressure. Things can be over looked. Just glad I noticed it before a major accident happened. More

by D1K3M98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Oct 09, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Rob Whittaker | General Manager

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