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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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February 15, 2022

Always exceptional experience in service and the sales department! Glad to do business there and refer friends as well! More

by mandybush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey stansell
Report | Print
Feb 16, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad both our sales and service teams could provide exceptional services, and we appreciate you taking the time to recommend them!

February 15, 2022

I have always been satisfied with my services they have done for my vehicle. Very pleased! More

by cindyboyd57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Feb 16, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team could help take care of your Cadillac, and we're glad to hear you are satisfied after each service. We'll see you in the shop next time!

February 11, 2022

They worked efficiently and got my vehicle done within the hour! Tom also took really good care of me, and gave me updates on everything they did to my car. More

by melissawhite11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Feb 14, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team could work efficiently to complete your service in a timely manner and keep you updated. We'll see you in the shop next time!

February 10, 2022

Nice facility. Tom was great and very helpful explaining the service and giving me tire pricing. More

by VONDACOOPER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schaub
Report | Print
Feb 14, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad to hear Tom was great to work with and could explain the service to you. Thank you for the feedback! Give us a call if there is anything else we can help with!

February 10, 2022

Friendly knowledgeable staff, dropped off my car at 10am and it was ready about 2:30. The passenger side airbag was on a recall and replaced free. Also had some fluids changed. More

by fel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Report | Print
Feb 14, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for sharing your experience! We appreciate you choosing us for your service needs, and we're glad our team could get your recalled airbag replaced in a timely manner. If there is anything else we can help with, let us know!

February 08, 2022

Always great service. Tom is so easy to work with and always answers my questions and takes care of my Escalade More

by heathervanlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schawb (not sure if that is spelled correctly)
Report | Print
Feb 10, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad Tom and our team were easy to work with and could answer your questions while taking care of your Escalade!

February 03, 2022

Great service, friendly atmosphere and great quality work. Recommend highly to anyone needing work done to their vehicle. More

by CHICKENNCHINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Standstill
Report | Print
Feb 03, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're glad our team could provide a friendly atmosphere and great work. Thank you for taking the time to recommend our team! We'll see you in the shop next time!

February 02, 2022

Great service as usual. Friendly, knowledgeable staff who show they care about the customer. Clean comfortable waiting room and timely service. More

by jimevans49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Report | Print
Feb 03, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We appreciate the feedback. We're glad our team could provide a great service experience and take care of your Chevrolet in a timely manner! We'll see you in the shop next time!

January 29, 2022

Lou takes great care of us he goes above and beyond. Also overall good service from all I came in contact with More

by AVALONFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Report | Print
Jan 31, 2022 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for choosing us for your service needs! We're happy to hear Lou and our service team could provide good service and take care of your Chevy. We'll see you in the shop next time!

January 28, 2022

I felt we had a faulty tire from the beginning and either your shop didn't want to fix it or tried to sell me tires because I was a female. I took the car to a tire shop this morning. Seems the last time y More

by TINGLE2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
did not know who worked with me
Report | Print
Jan 28, 2022 -

Landers Chevrolet Cadillac of Joplin responded

While we're concerned to hear it, we appreciate you bringing your concerns to our attention. We hope to improve after hearing your concerns, as this is not the experience we want our guests to have while working with us. If you would like to discuss your concerns further, don’t hesitate to reach out or give us a call! We hope to have another opportunity to provide you with a better shop experience. Thank you.

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