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Landers Chevrolet Cadillac of Joplin

Joplin, MO

Overview
Employees
Reviews
Vehicles
4.4
1,238 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,238 reviews

June 15, 2023

Great to do business with--Honest team that always kept us up to date on status and details More

by CHUCKF48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Whittaker--General Manager
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Jun 16, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Chuck, thank you so much for taking the time to leave us this 5-star review with such great feedback! We truly appreciate your business. Please don't hesitate to reach out if there's anything we can do for you in the future!

June 10, 2023

Spent a thousand dollars on tires, was not informed I didn’t get road hazard warranty, drove over something sharp that cut my tire and you didn’t offer to replace the tire, instead I got a patch that wil More

by TERRI.JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou
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Jun 12, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Terri, we would certainly like to look into what happened here. It sounds like there may have been a miscommunication regarding your warranty coverage. Our general manager will give you a call today to get this cleared up for you. Thank you.

Jun 12, 2023 -

TERRI.JO responded

I have only had these tires for 3 weeks and this is my 3rd vehicle I purchased from there, it will be my last.this is very wrong in the way you do your customers!

June 09, 2023

10/10 would recommend. Tom was phenomenal as well as Austin. They made sure to take care of everything! More

by braydenbrookman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Williams , Ben Smith
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Jun 12, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Brayden, thank you so much for taking the time to leave us this wonderful review! We love to hear that Harley was able to provide you with a stress-free buying experience! We're truly honored to have earned your business!

June 08, 2023

Great service and overall a fabulous buying experience! Would highly recommend this dealer. Austin Williams was a great as the manager on this deal. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Sean, thank you for trusting us with your business. We are pleased to hear that Pete and Austin were a great part of your experience. On behalf of all of us at Landers, congrats and safe travels!

June 07, 2023

Just don't. That's it. Just don't. I promise there are better options than Landers anything. More

by V
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Brad
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Jun 07, 2023 -

Landers Chevrolet Cadillac of Joplin responded

V, this is a concerning review to read as this experience does not reflect our standards of service. We would like to understand more about your situation as we are committed to providing excellent customer service. Please feel free to contact our General Manager Rob Whittaker and he would be happy to discuss this further with you.

May 26, 2023

Not impressed with the knowledge with the sales person. I thought the business person we dealt with was borderline arrogant, not rude but arrogant. We traded the Chevrolet vehicle for a Dodge 14 days later More

by al_robbins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Did not deal with anyone listed.
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May 26, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Al, we're disappointed to hear that your last experience with our dealership was not a positive one. We value our customers and your feedback, so we would appreciate the opportunity to discuss the situation and ways that we could possibly make this right. Our General Manager Rob Whittaker will give you a call soon. Thank you.

May 27, 2023 -

al_robbins responded

I am leaving today May 27th, but can call anytime after Wednesday the 31 of May. I will be back in Oklahoma.

May 23, 2023

Landers has always been accommodating, friendly and professional. It is easy to get scheduled for service and they have good communication. More

by MRC12362
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
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May 23, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to leave us this 5-star review and share your experience! We truly appreciate your business. Please don't hesitate to reach out if there's anything we can do for you in the future!

May 20, 2023

Fast efficient service! . The friendly and professional staff treated me like a person not a number. More

by hharmon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Smith
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May 22, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

May 20, 2023

Hayden was the best. Very knowledgeable. I don’t want to write 15 words or more. More

by pauscher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for trusting us with your business. We are pleased to hear that Hayden was a great part of your experience. On behalf of all of us at Landers Chevrolet Cadillac of Joplin, congrats and safe travels!

May 19, 2023

Great customer service, very polite. They promptly get vehicle serviced, no long waits. I would recommend Landers if you are thinking of buying a new car or pickup! Great dealership. I More

by awzwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Quinn - service consultant
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May 19, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast and pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

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