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Landers Chevrolet Cadillac of Joplin

Joplin, MO

Overview
Employees
Reviews
Vehicles
4.5
1,235 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
Contact Dealership

4630 E 32nd St

Joplin, MO

64804

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Showing 1,235 reviews

July 12, 2023

Still waiting on call to have windshield replaced after a month!!!! Please call one of us! More

by amandashallenburger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayden Whittaker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Amanda, we certainly understand your frustration and would like to make this right. Our service manager will give you a call about your windshield soon. Thank you.

July 10, 2023

Hayden was very polite and answered questions. And took time to show me how to work things. Still learning the things it does.but almost didnt come in.gkad i did. More

by dakotasquaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Dakota, thank you so much for taking the time to leave us this wonderful review! We love to hear that Hayden was able to provide you with a thorough buying experience! We're truly honored to have earned your business!

July 07, 2023

Great to deal with--Keep me in the loop during the order process--No surprises--Totally Satisfied More

by CHUCKF48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for giving Landers Chevrolet Cadillac your business and positive feedback, Chuck!

Jul 07, 2023 -

CHUCKF48 responded

AOK

July 02, 2023

Great service so far! No issues , done in a timely manner! Awesome waiting room A+ More

by climon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe woods
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Jul 03, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate your business. We're so happy to hear that you had a fast and pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

June 23, 2023

Loved our experience there and the hard work put in to get what we wanted! More

by missyhendrix22
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Missy, thank you so much for taking the time to leave us a review. We truly appreciate it! We're happy to hear that you were able to get the vehicle you wanted, and welcome to the Landers family! We're looking forward to seeing you again soon for your first service appointment!

June 22, 2023

Friendly helpful staff. Flexible hours so it was easy and convenient for me to schedule our first service appointment. They also text me reminders so I didn't forget appoint More

by adbrock2014
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
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Jun 23, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a convenient experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

June 15, 2023

I was sold a warranty that I was told would cover any problems that may arise. I was told that I was mistaken and told my warranty covers other problems but not the one I was experiencing. More

by taylorroberson1999
Recommend Dealer
No
Employees Worked With
Graysen Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Taylor, we would certainly like to look into what happened here. It sounds like there may have been a miscommunication regarding your warranty coverage, and we would like to get this all cleared up for you if at all possible. Our general manager will give you a call soon. Thank you.

June 15, 2023

Great to do business with--Honest team that always kept us up to date on status and details More

by CHUCKF48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Whittaker--General Manager
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Jun 16, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Chuck, thank you so much for taking the time to leave us this 5-star review with such great feedback! We truly appreciate your business. Please don't hesitate to reach out if there's anything we can do for you in the future!

June 10, 2023

Spent a thousand dollars on tires, was not informed I didn’t get road hazard warranty, drove over something sharp that cut my tire and you didn’t offer to replace the tire, instead I got a patch that wil More

by TERRI.JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou
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Jun 12, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Terri, we would certainly like to look into what happened here. It sounds like there may have been a miscommunication regarding your warranty coverage. Our general manager will give you a call today to get this cleared up for you. Thank you.

Jun 12, 2023 -

TERRI.JO responded

I have only had these tires for 3 weeks and this is my 3rd vehicle I purchased from there, it will be my last.this is very wrong in the way you do your customers!

June 09, 2023

10/10 would recommend. Tom was phenomenal as well as Austin. They made sure to take care of everything! More

by braydenbrookman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Williams
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Jun 12, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Brayden, thank you so much for taking the time to leave us this wonderful review! We love to hear that Harley was able to provide you with a stress-free buying experience! We're truly honored to have earned your business!

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