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Landers Chevrolet Cadillac of Joplin

Joplin, MO

Overview
Employees
Reviews
Vehicles
4.4
1,236 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,236 reviews

August 09, 2023

When I had my vehicle in to be fixed the first part of the year I had to recall and said I wanted it fixed and they didn’t do it. The service people are not taking care of the customers very well. They ca More

by TNHLL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
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Aug 11, 2023 -

Landers Chevrolet Cadillac of Joplin responded

I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Rob Whittaker | General Manager

August 05, 2023

they walk me through the experience of on line shopping for the car of my dreams thank ya'll More

by dalepayton99
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Aug 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

We appreciate the kind words! Your Friends at Landers Chevrolet Cadillac of Joplin

August 05, 2023

We were treated very professionally with concern and friendliness. Since the car had to remain overnight they gladly supplied a loaner without us asking for one. They kept us informed how the work was More

by cdarlington67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, DAS Reputation Management
Report | Print
Aug 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Your Friends at Landers Chevrolet Cadillac of Joplin

August 04, 2023

Always helpful staff from scheduling to check out. Couldn’t have been happier with my service. More

by S.HARDYSWITZER
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 07, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Rob Whittaker | General Manager

August 02, 2023

Great service, awesome atmosphere. Tom promised to get me out within the hour and he did. More

by ffonseca02202020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Aug 04, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Your Friends at Landers Chevrolet Cadillac of Joplin

July 31, 2023

Never top off fluids when getting your oil changed. Rotate tires but never recalibrated them. Had a known issue with my blazer appointment was at 10:30 didn’t leave the dealership until 2 as they made More

by tristacarmichael22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name
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Jul 31, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Trista, we hate to hear that our service department didn't meet your standard of service. Our service manager will give you a call soon to discuss your recent visit. We hope that we can help make this right and to earn your business back in the future. Thank you for your time.

July 25, 2023

The service man took puctures so i could see what he seen under the car.put my mind at ease. More

by dakotasquaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Dakota, thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had an easy experience during your last visit to our dealership with our service department and that our staff went above and beyond for you. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

July 23, 2023

Nice clean facility with friendly, knowledgeable staff ready to assist you once you set foot in the facility. More

by rayzinn5184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Clayton
Report | Print
Jul 24, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We truly appreciate your business and your kind words about our staff. We strive to keep our facility top notch, and we look forward to seeing you again soon!

July 22, 2023

The service at Landers Chevrolet is excellent. I wouldn’t take my car anywhere else. More

by sharonmoorehead159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
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Jul 24, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for giving Landers Chevrolet Cadillac of Joplin your business and positive feedback, Sharon!

July 21, 2023

Super easy to deal with. Corey with service is very attentive and quick to respond! More

by TBIRDMAN862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Report | Print
Jul 21, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast and pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

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