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Landers Chevrolet Cadillac of Joplin

Joplin, MO

Overview
Employees
Reviews
Vehicles
4.5
1,235 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,235 reviews

November 04, 2023

I was very pleased with how helpful the staff was. They answered all my questions. More

by Paulamarion60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylon Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for leaving us this great review, Paula! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Your Friends at Landers Chevrolet Cadillac of Joplin

October 27, 2023

The service department who handled my vehicle service was very kind and handled my recall service well. More

by GLENNALOVELL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
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Oct 30, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for your outstanding rating about our service department, Glenna. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Your Friends at Landers Chevrolet Cadillac of Joplin

October 27, 2023

Great service! Tom Schaub was very helpful and he provided exceptional communication. Tom also offered a courtesy ride back to my house. More

by RLQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schaub, Service
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Oct 30, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for leaving us this great review! We are very happy to hear that Tom could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Your Friends at Landers Chevrolet Cadillac of Joplin

October 24, 2023

Always friendly service. Any questions I've had about the service have been answered with honesty. My normal service consultant Tom is awesome. More

by TYSONKISSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Schaub
Report | Print
Oct 25, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Your Friends at Landers Chevrolet Cadillac of Joplin

October 24, 2023

Guaranteed 2 keys with every purchase! Yeah, right. I'm STILL waiting for the second key on my Jeep Wagoneer. Perhaps the trick is to keep the second key on your trade-in and exchange it f More

by stacey20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Clayton
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Oct 26, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Stacey, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Rob Whittaker | General Manager

Nov 01, 2023 -

stacey20 responded

Hi Rob! My husband told me he got a call from you and you said to get the key from our local Chevrolet dealership and you will pay for it. That pleases me a great deal! I just want what was promised to me, ya know? Thanks so much!!!

October 22, 2023

Refused to help me with warranty work for my Chevy Silverado black widow. Sca performance would have dealt directly with them and paid for the service, and I was refused. Ended up having to go to rope More

by eeadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone in service
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Oct 24, 2023 -

Landers Chevrolet Cadillac of Joplin responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and use this as a learning experience for our team. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Rob Whittaker | General Manager

October 20, 2023

Great service and very friendly and prompt. Waiting room is very nice and comfortable. Highly recommend. More

by NANCYFREE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service dept
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Oct 20, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for visiting our service department and for leaving the kind words, Nancy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Your Friends at Landers Chevrolet Cadillac of Joplin

October 20, 2023

Everyone was extremely helpful with my car buying experience. I would definitely recommend landers to people I know! More

by burkemegan98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Landers Chevrolet Cadillac of Joplin responded

We really appreciate the kind recommendation, Burke. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Your Friends at Landers Chevrolet Cadillac of Joplin

October 16, 2023

Great experience with Pete, he was a please to deal with from the moment we arrived. More

by Jlh03003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write this review. We are pleased to hear that Pete was able to provide an efficient and overall positive experience. Your Friends at Landers Chevrolet Cadillac of Joplin

October 14, 2023

Jack Clayton my salesman was so helpful and kind. I never felt rushed and the manager, Rob Whitaker was very helpful and providing me with the best value. More

by Shelby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Whittaker , Jack Clayton
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Oct 14, 2023 -

Shelby responded

Thank you very much!

Oct 17, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for your review of our sales team, Shelby. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Your Friends at Landers Chevrolet Cadillac of Joplin

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