Landers Chevrolet Cadillac of Joplin

Dishonest people and dealership. Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin I had the misfortune of dealing with Cody Hilburn and Pete Hizen from Lan Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin I had the misfortune of dealing with Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin recently, and I can honestly say it was one of the worst experiences I’ve ever had. My daughter and I drove two hours to see a specific vehicle that was listed on their website. After arriving, we were told that the vehicle we came for wasn’t even available—despite having checked in advance and confirming its availability. This was already frustrating, but it only got worse from there. Instead of offering any real solution, they tried to push a completely different vehicle on us for the same price, but with far fewer options and more miles! It was clear they were just trying to make a sale at any cost, and their dishonesty was on full display. What’s worse is that my 16-year-old daughter could see firsthand how shady and untrustworthy this dealership was, which is incredibly disappointing. We had already submitted a credit application and were prepared to make a deal—with $10,000 to put down. Yet, they wasted our time and completely disregarded our intentions. This kind of treatment is unprofessional, misleading, and shows a total lack of respect for customers. I would strongly advise anyone considering this dealership to stay far away. They are clearly not interested in providing honest service or a positive experience. Absolutely disgusted by the entire ordeal. If there’s a positive to come out of this, my daughter got to see firsthand how dishonest dealerships can be a lifetime lesson. You best believe my peers and coworkers in Northwest Arkansas will hear about my experience with this dealership. More

Critters chewed up my wiring on my EV car. Fortunately, the light came on and I took it in to have it checked out. They found the chewed wiring and would not let me drive home. They provided a Fortunately, the light came on and I took it in to have it checked out. They found the chewed wiring and would not let me drive home. They provided a loaner car for me so I wasn't stranded. This occurred over Thanksgiving, so a lot of time was lost. Tom was excellent to work with, he communicated with me multiple times as we waited on the insurance adjuster then the parts. I knew my car was in good hands. I used to go to a different Chevrolet service department - I was not happy with them. I've been very happy with the service @ Landers and I've always worked with Tom. More

Ricky is the only reason I purchase a vehicle from landers. I have worked with a lot of salesman and he is the best by far. landers. I have worked with a lot of salesman and he is the best by far. More

Very friendly and helpful, great service and hospitality, it was a great experience and made an enjoyable time and very satisfied with the purchase and everything else. it was a great experience and made an enjoyable time and very satisfied with the purchase and everything else. More

My car buying experience was very pleasant! I was made to feel valued as a customer, shown around the dealership and the after sales care has been top notch! I was made to feel valued as a customer, shown around the dealership and the after sales care has been top notch! More

Ricky Brown was exceptional when helping my mom with her Cadillac purchase. His professionalism, knowledge, and friendly attitude made the whole experience smooth and enjoyable. Ricky was attentive to her n Cadillac purchase. His professionalism, knowledge, and friendly attitude made the whole experience smooth and enjoyable. Ricky was attentive to her needs, answering every question with patience and ensuring she felt comfortable with her decision. He went above and beyond to find the perfect car for her and made the process stress-free. If you're looking for a trustworthy and dedicated salesperson, Ricky Brown is the person to see! More

he was really nice & only showed vehicles in my price range, i also told him what i did/didnt like & showed me cars that fit me range, i also told him what i did/didnt like & showed me cars that fit me More

My husband and I purchased a Camero from Landers. Chris Olson knocked it out of the park. He was wonderful to deal with. The whole process was quick, and easy. All of our questions were answered. The Chris Olson knocked it out of the park. He was wonderful to deal with. The whole process was quick, and easy. All of our questions were answered. They really did make everything right. Thank you for putting a smile on our faces!!! More

Briefly…I’m shopping an hour from home, driving a suburban that someone tried to steal at the KC airport but failed after stripping all the wires in the steering column. Today was the first time I ne suburban that someone tried to steal at the KC airport but failed after stripping all the wires in the steering column. Today was the first time I needed to use the windshield wipers after the car being repaired locally and then they wouldn’t turn off. Wouldn’t even slow down. It’s four thirty on a Friday before a three day holiday. A service manager and a mechanic, I’m so sorry I didn’t get their names, located and pulled the relevant fuse to shut down the wipers. First they checked the weather to see if I would be likely to run into more rain before I got home. A total stranger, at the last minute on a holiday weekend. They would only accept a heartfelt thank you and wished me a safe trip home. I’m a 76 year old widow and their kindness meant the world to me. Landers Chevrolet you rate 10+! More

Friendly and informative and the atmosphere was more relaxed, not high pressure, than is often encountered. relaxed, not high pressure, than is often encountered. More