Landers Cadillac of Memphis

The service I received in Oct 2022 was great. I was there to have my vehicle serviced and was pleased with the overall service that I received. I was there to have my vehicle serviced and was pleased with the overall service that I received. More

The worst dealership in the world in the service department the don’t have any loaner cars they don’t call back i been calling there all morning it’s saying the phone is disconnected i will never ge department the don’t have any loaner cars they don’t call back i been calling there all morning it’s saying the phone is disconnected i will never get another service job did there if my life depends on it the rating speaks for its self they the worst service department in the city of Memphis so good luck on get your car fix there my car been there 3 weeks fully warranty 2021 Ct5 Mr. Lewis is my service consultant the worst xxxx buying another car from them i stand on that More

Bad customer service no loaner cars no date provided for service car hadnt been looked at over a week service car hadnt been looked at over a week More

Sorry place not even worth words gives Cadillac a bad name poor customer service workers standing around playing needs new staff from the top to the bottom and have a nerve to overly charge customers lik name poor customer service workers standing around playing needs new staff from the top to the bottom and have a nerve to overly charge customers like service match the production us Cadillac drivers should stop referring people and stop going until they fix their issues More

I called the service department for over 2 months and left countless messages on voice-mail for a returned call in which I never received. I finally reached a young lady after asking front desk reception left countless messages on voice-mail for a returned call in which I never received. I finally reached a young lady after asking front desk receptionist to put me on hold with someone im service. I held for over 45 minutes just to be immediately told that my truck cannot be serviced because it's a 2008. After informing her that I was calling due to a open airbag recall and I need to arrange for loaner rental. I'm then advised that they off no loaners not even rentals. Never heard of such since it had never been a problem in the past. The quality of service and standards are definitely not the same as when it was Bud Davis. I most definitely will not be purchasing another cadillac brand especially since this is the only cadillac dealer we have locally. I have previously purchased and leased over 15 cars with Bud Davis and never gotten this low level of service. More

Worst dealership ever. They don't honor Warranty, Brian ward and Bobby Cline will lie to your face. Landers should be ashamed. They don't honor Warranty, Brian ward and Bobby Cline will lie to your face. Landers should be ashamed. More

I will drive to Arkansas before going there again. It should be closed down for poor service. It should be closed down for poor service. More

I’ve been calling the service department for three days and no one has answer my call! Customer service is horrific! I do not recommend using this dealership if I could rate them a zero I will give it to t and no one has answer my call! Customer service is horrific! I do not recommend using this dealership if I could rate them a zero I will give it to them it’s well deserved. More

Our car sat in the repair shop for 2 weeks after repairs were made. No one called to tell us it was ready. They had the car 30 days. were made. No one called to tell us it was ready. They had the car 30 days. More

We miss Bud Davis! Landers took over and now this Cadillac dealership is a joke! I will NEVER purchase a Cadillac in this area ever again! Landers took over and now this Cadillac dealership is a joke! I will NEVER purchase a Cadillac in this area ever again! More